Healthy Paws | Pet Insurance Review

After a lot of research I decided to insure my cat with Healthy Paws. I've had to take my cat to the vet for minor illness and received a reimbursement check quickly. Customer Service is excellent. However, I learned the hard way...if you are already at the lowest deductible and highest reimbursement % and decide to lower your monthly premium by increasing the deductible and reducing the reimbursement you will not be able to go back to having the lowest deductible and highest reimbursement as long as you have a claim. They will let you increase the deductible and reduce the reimbursement until you are at the highest deductible and lowest reimbursement even if you have a claim...you just won't be able to go back to reducing the deductible and increasing the reimbursement.

My dog suffered complete cranial cruciate ligament rupture and had to have surgery to repair her knee. On the day the vet hospital submitted the paperwork for the claim, I received an email from the company telling me that the claim was being processed. The next day I was told the check was in the mail. I was amazed at how quickly my claim was handled. I want to add that every time I have communicated with the company, they have been friendly and caring. I have great confidence in them.

This insurance is absolutely the best. They do exactly what they promise they will regarding coverage. I love how fast they respond and process everything. I wouldn't have it any other way. Me and my pet are very satisfied.

They have been wonderful with claim processing typically taking less than 24 hours to process the claim and mailing the reimbursement check out. THey are also very prompt when answering questions and understanding when reviewing plan coverages.

I have been with Healthy Paws since 2012. Our Bella was a rescue and immediately after doing our research on pit bulls we found that they tend to blow out their knees. We asked other dog owners what insurance they went through and several of them said Healthy Paws. So we signed her up. DOING THIS WAS THE BEST THING WE EVER DID. Not only do we not know her history but our poor Bella is constantly sick. We have spent thousands of dollars on our girl and she was finally diagnosed with Addison's disease and Irritable Bowel Disease. Most of her vet bills are thousands of dollars and I would not be comfortable shoveling out this money except for the fact that I know I am at least getting 80% of it back. Healthy Paws is amazing. Within ten days of me submitting claims (which is all available to do online) I receive a check in the mail. It is incredible. My husband and I are so grateful. Bella's medicine usually costs anywhere from $300-$400. We feel such a relief knowing some of it will be returned to us. Healthy Paws constantly checks in on Bella and they are so wonderful explaining what is covered and what is not covered. If you do not have pet insurance this is the company to go with. Healthy Paws is reasonable and I could not be happier.