5
out of 5
POSTED: | BY: Dana H
Excellent
Excellent customer service! Excellent response to claims! Excellent reimbursement! They have been wonderful to work with on every step of the process!
4.9
out of 5
Number of reviews 10,022
Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program.
Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Michelle McCarthy
Healthy Paws cares about our pets!
My 3 year old Lab recently was hospitalized for a foreign body, requiring a 5 day stay in the hospital. When I picked him up I used the Mobile App to submit the claim. The claim was processed and a check was in the mail before I arrived at my home 1 hour later. A few days later I received an email from Customer Care checking on Enzo. I can not say enough about the high quality of this product. From Excellent reimbursement to first rate customer care, I refer all my friends and clients to Healthy Paws for their pets.
5
out of 5
POSTED: | BY: Courtney Searls-Ridge
Excellent service! Better than expected.
Our dog was very sick and had to spend the night at the emergency clinic for treatment. We were never able to find out whether it was a toxin or a rogue virus. The vet bill was high, but Healthy Paws came through for us with 80% of the cost within a week of filing our claim. Also, I love being able to submit claims on-line. the process was flawless.
5
out of 5
POSTED: | BY: Peggy Schultz
Healthy Paws to the rescue
Thank you so much Healthy Paws for being there. You have the best customer service, respond quickly to questions and billing. You do everything you advertise and more. I have heard horror stories about other pet insurance companies. You came through for me and my Charlie with zero hassles. My Charlie was deathly sick and had to be hospitalized for three days with IV antibiotics and IV fluids. Did not think he was going to pull through. It was such a relief that I did not have to worry about high costs in medical bills. I wish everyone had their pet insurance through Healthy Paws. Thank you a million times over and for checking up on Charlie after the ordeal was over....that is real customer service!!!!
5
out of 5
POSTED: | BY: Carol Stasak
Always there for me and my Fur Babies
Healthy Paws is unparalleled pet insurance. My youngest pug, Bojangles "Bo" just had to have extensive surgery and polyups were discovered during the surgery. I swallowed hard at the surgical estimate, but from past experience (yes this is not the 1st time) I was able to say take care of my "Bo", I have Healthy Paws Insurance. Once the surgery was over all I needed to do was submit my claim and the Vet/Surgeon clinical notes (Healthy Paws already had "Bo's" health history) and within 3 days I had a note on the amount covered and my check within 5 days. I filed my claim on line, the only thing that could make it easier is if they offered direct deposit of the claim check. About a week later they follow up to make sure all is good and to see how you and your pet are doing. Everyone that works there must be required to love animals.
Monthly Cost
$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.
Coverage
One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more.
You can choose a co-pay of 10%, 20%, 30% or 40%.
The pay-out amount is based on your actual vet bill.
Payout Limits
No per incident, annual or lifetime pay-out limit.
Deductible
You can choose an annual deductible of $100, $250, $500 or $750*
*Choice depends on age of the pet
Age Limits
Pets must be at least 8 weeks old and under 14 years old at time of enrollment.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites.
Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable.
With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.