Healthy Paws | Pet Insurance Review

Recently, we had to take my dog into an emergency clinic and she had to get an endoscopy to remove and item she had a swallowed followed by 2 follow up days at her vet for IV fluids and antibiotics. After things calmed down I submitted the 3 claims for the different invoices to Healthy Paws. It was so easy to submit the claims and notes online and Healthy Paws responded quickly about the status of processing the claims and the reimbursements we would be receiving. I was so surprised when a week later, I got contacted by Healthy Paws just checking in to see how she was doing after everything that had happened. It was such a nice touch and I was so surprised to receive that email. It really made me feel like who they care for. I was very pleased with the speed of processing my claims and so impressed by their follow up.

My beloved "child" Jamie has histiocytic sarcoma requiring amputation of the right front limb and post op chemotherapyall very expensive!!! We called HEALTHY PAWS before surgery and they assured us that they were there to help us. We submit the claims by email with a picture of the invoice and Healthy Paws usually processes the claim within a day and very quickly send a check. We received a check for the surgery within a week. Other claims have been processed quickly as well. Without their support these expenses would have caused severe financial hardships for us. When you are going through the anguish of having a dog with cancer, it is wonderful not to be stressed about the financial aspect of this terrible disease. We have had many dogs and many different pet insurance policies with other companies. Healthy Paws is by far the best!

I work in medicine so I am well aware of the common dealings with insurance companies. I CANNOT praise Healthy Pets enough for their absolutely superb level of service - it far surpasses any pet AND human insurance company I've come across. Fast, friendly, efficient response, guidance, processing and reimbursements. I've called quite a few times regarding our dog and have been comforted and clearly made aware of policy and what to expect each step of the way. The sheer simplicity of submitting claims through the mobile app is mind blowing to me - EVERY insurance company should be run this way. I've received status updates on the weekends and reimbursements nearly immediately. Every person I know with a pet has now signed up with Healthy Pets or are in the process of switching companies. Do not hesitate, this is a no brainer. Protect your pet and feel relief this company actually has their best interests at heart.

I am a Doctor and I work with animals and rescue all the pets I have ever had. Just like for humans, to ensure a healthy and fulfilling life, the right insurance for our furry friends and babies is the key ingredient to a happy life. I have researched all the pet insurances out there and Healthy Paws is by far superior and the best! I love going to sleep and knowing my beloved pets and me are taken care 100%. We are grateful to be with Healthy Paws and recommend it to all pet parents out there! Love, Dr Elena, Ella woof and Lina prrr :)

First of all, pet insurance is amazingly useful in general. I dislike the idea of waiting for a bad thing to happen and then just hoping that somehow I will be able to raise enough money via crowdsourcing to take care of a beloved family member. So #1 is get pet insurance; don't gamble with your pets life. #2 is, since you're going to get pet insurance, get Healthy Paws. Here's my experience with them: You would think a lab-bulldog-staffie-boston terrier mutt would be free of hereditary conditions, wouldn't you? Not my Lilybug. She's just exceptional like that, I guess. She was born with both femurs curved to the point that her kneecaps don't track properly. Doesn't sound like a big deal? Well it kind of is. Long story short--She needed BOTH femurs cut, rotated, and screwed into plates, BOTH knee ligaments cut and re-pinned, BOTH knee grooves deepened, and since we got her treatment so early we managed to fix a partially torn ACL before it fully tore apart (can you imagine the pain if that had happened?!) and realized that her shin bone ALSO needed to be cut, rotated, and screwed into plates. Altogether we have one very sore puppy, and almost $20k in vet bills. I don't even make that much in a year, as a grad student. Because of healthy paws we: 1. Could manage to pay for almost $20k in vet bills that otherwise would have put us in debt. 2. Were a lot faster about going to the vet & surgeon, since we knew we'd most likely be able to afford the care (since we only have to cover 20%). This saved us and our pup from a LOT of pain, since it meant we caught a partially torn ACL before it completely tore. 3. We were reimbursed so quickly that we were reimbursed for the first surgery before the second one took place, and didn't even need to take out a loan to cover the upfront costs. (We did it in stages, so that she could still be a tri-pod at any point in time.) Every time we've submitted a claim, they assess it within a day or two and the check gets to me a week later (Except the one time it got lost in the mail. And they were ready to reissue it in a heartbeat.) On top of that, the people at healthy paws are so friendly. I've had to contact their customer service a couple times, and every time they handled my issue efficiently and very pleasantly. I was never passed around, or talked down to, or put on ridiculously long holds. They didn't make excuses, they just found solutions. Someone from healthy paws even rea