Healthy Paws | Pet Insurance Review

My dog had glaucoma in one eye, Healthy paws was the only pet insurance company that was willing to cover my dog's good eye. When I actually needed to make an eye related claim I never expected anything thinking they would say "Pre Existing Condition" but Healthy Paws reimbursed me for exactly what they said they would: testing, treatment and prescriptions were covered. To top it all off I receive my reimbursement check within a week!

We have had 2 dogs (with no insurance - who lived to be 13, & 12 each having a couple of expense procedures/incidents during their lives,) prior to the current Dog & Cat, so we were skeptical how "pet insurance" would work or if the expense would be worth it. Then as luck would have it, 3 mo. after signing up for Healthy Paws Pet insurance, our 5 yr. old Basset experienced her fist UTI & then 2 wks later had an episode of eating steel chips which required a hospital stay, etc.... Needless to say we are now completely SOLD on Healthy Paws Pet Insurance. We will never again own a pet without signing them up from the initial vet. visit! I phoned customer service on our 1st claim and the young man told me exactly how to fill out the form and send in the doc. notes, prior vet history info, current bill & form even though it did not meet the deductible, ...it would go towards the annual deductible (just like human health care). Then unfortunately we had the steel chip accident (second claim) within a couple weeks of the 1st, and with our 80/20, 250 deductible, Healthy Paws processed our claim (one day after our faxed submission) and had a check sent within the week. I was truly amazed!With Healthy Paws Pet Insurance we received great Customer Care from real people who are truly caring pet owners themselves, Excellent Claims processing and e-mail communications as well as phone communications, and Quick Turnaround with payment. If there is an accident or illness/injury I MOST HIGHLY RECOMEND GETTING PET INSURANCE AND DEFFINTLY HEALTHY PAWS PET INSURANCE. They run their Insurance Business the way we all WISH Insurance would be handled! P.S. It was "Ruff" but Our Basset made a full recovery too!

We have two labs brother and sister. You always hope for a perfect life where nothing goes wrong. The last month and a half has been one of the longest of our lives. The brother came down with HGE the middle of April. That bill was over $1,000.00. The sister needed major surgery for a torn acl. That bill was a little over $4,000.00. The customer service was so helpful. Everyone I talked to was so friendly and professional. Thank you Healthy Paws for making a very stressful time so much easier. And thank you for following up on both my buddies! I have and will continue to recommend Healthy Paws to everyone.

Our dog had an eye problem recently, which went from us thinking it was allergies to over $1000 in vet visits and a surgery. We were so pleased with how Healthy Paws managed our claims quickly and kept us updated as to how they were coming. I won't ever have an uninsured pet again!They've given us peace of mind that we can handle whatever health problems arise with our pup.

I feel people look at pet insurance skeptically but I've learned the hard way that Healthy Paws lived up to their promises. Our French Bulldog has been suffering a severe bout of gastritis and esophagitis that has proven stressful, hard to diagnose and...expensive. Through the entire process Healthy Paws has been reliable and easy to use. All in all I'm incredibly thankful for their support and have been recommending them to all the pet owners I know.