Healthy Paws | Pet Insurance Review

Healthy Paws pays promptly and without a fuss; sometimes a claim is submitted by email and approved the same day. They generally don't require an explanation of services from the vet, just a bill and a brief description of the condition from the pet owner. And most importantly, there are no defined limits as to payment. They pay 90% of the amount submitted after the deductible, less the office visit--nice and simple. About as good as you can get from pet insurance.

My pet had a massive ear infection in both ears and a bad allergy. You wouldn't know because he seemed fine. I filed all of my claims eve though they were over a month old and the ladies I spoke with were so wonderful and nice to speak with. They put the claims in and on the same day they were processed and completed. One was not so I called the next day and she processed and completed while I was on the phone with them. They have pets too so they know how it is to be a pet parent.

Gracie, our 8 month old Labrador retriever ingested pieces of a toy designed for "Extreme Chewers". After several days of not feeling well, her symptoms got worse early one morning. We took her to our vet's 24-hour emergency room fearing an obstruction. After the initial exam, our vet presented us with a course of action, including imaging, with an estimated total treatment cost of over $1,000 (only to climb higher if surgery were needed). Confident in our coverage with Healthy Paws, at a time when our puppy wasn't feeling well and needed medical treatment right away, we were able to focus 100% on her care instead of worrying about the cost of treatment. Without hesitation we authorized her course of treatment. I'm happy to report that she's back to her normal, crazy, puppy self. Processing the claim couldn't have been easier: I snapped a photo of the vet bill with my phone and submitted the claim via the app. Even with the holiday weekend, we had our check in less than a week. Thanks again for the peace of mind! With just this once claim, the premiums for Gracie's policy have paid for themselves for the next 18 months!

After reading reviews I decided to get Healthy Paws insurance just in case, although my dog is mostly indoors and even when outdoors has a penned area. She ate a shelled peanut, which got stuck in her intestine and had to have surgery to get it out. The claims process was very easy and the representatives on the phone and through email were very responsive. I got my checks very quickly (within a few days of submitting all the paperwork)!! Excellent service and extremely grateful that I chose Healthy Paws!!! Recommending to all my friends!

This is the third pet insurance company I have had a policy with, and so far, the best, as they have the fewest exclusions and their policy is the easiest to understand. The only difficulty for me was the requirement to submit all vet records since our pet had "joined our family," as we travel between cities/states, so I had to get multiple vet records. Not having to fill out claim forms and get vet signatures compensated for that. Our dog was in the hospital for a week and I was worried that the insurance would not pay for this undiagnosed illness; however, there were no questions asked except, as other reviewers have said, Healthy Paws sent a follow up email to ask how he is feeling.