Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,240

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Lori

They are the the best! I love them!

I've had them for over 5 years now and they've paid out about $20,000 in claims for my dog. My old Great Dane-Rottweiler mix is...danger prone. He just seems to develop issues. They've paid to fix tears, gastro issues, ultra sounds to explore his sudden neurological issues, physical therapy, all kinds of stuff. A few nights ago he starts panting, dry heaving, looking uncomfortable. Yep, bloat. Since then we've had emergency surgery to fix the bloat, then a gastroplexy to staple the tummy down to prevent it happening again, then while we are in oops remove the spleen. Then he got a post surgery infection. So $2,700 for the 1st surgery, Another $4,500 for the 2nd round. $1,400 for the emergency infection. And now he's back in today for another who $1,000+ followup ultrasound to see if it was the surgery that got infected or just a routine bladder thing. Do you have an extra $10,000 just sitting there handy to spend on your sweet old dog? I got Healthy Paws when the economy tanked and I lost my job because I didn't want to have to make a scary decision. I researched the heck out of insurance. Now I'll never have a pet without them. The other thing I like is they are actually human - none of that faux customer service with canned responses. You actually get people sending you real emails. It's nice. Once I hadn't cashed the checks and they reached out to me to find out why and reissued them. How cool is that? I tell every pet owner I know. Even my vet now tells everyone because they've seen the other insurances deny so many things. The website is well designed too.
5

out of 5

POSTED: | BY: Lori

I don't choose if my dog lives or dies b/c of $$

I've been a Healthy Paws customer for 5 years now. They've reimbursed $20,000 in vet bills. This last episode was bloat, emergency surgery, followed by gastroplexy, spleen removal, post surgery infection. I got Healthy Paws when I lost my job and I didn't want to have to make tough decisions based on money. They've reimbursed *EVERYTHING* at 90% without hassle. One time the checks got lost in the mail, and they noticed I hadn't cashed them and proactively emailed me to find out why. I also like that when I contact them I interact with a human - no canned scripted responses. I tell every pet owner I meet about them. I don't know what I would have done without them. I wish my health insurance operated like this.
5

out of 5

POSTED: | BY: Miriam Dallal

Peace of mind

Our 20 mo old mixed breed became severely dehydrated, couldn't hold down water, couldn't eat, and became noticeably lethargic. We had to take her to a 24 hr emergency vet after hours. After x-ray showed a bowel obstruction, she underwent 12 hours of IV fluids, some stomach meds, and antibiotics. After following a strict regimen for two/three days she fully recovered. It was a very frightening experience and it was INCREDIBLY reassuring knowing that HealthyPaws had our backs financially so we could provide our family pet with the care she needed! Easy to file a claim, quick processing, and quick reimbursment. HP Considerately checked up on her during recovery as well. Helped me by contacting her vet directly for records they needed for claims processing.
5

out of 5

POSTED: | BY: S. Stewart

Healthy Paws Has Been AMAZING!!!

Super fast about processing your claim. SO FRIENDLY! These people obviously love pets and seem to really enjoy helping make your experience as smooth and stress free as possible. My cat has needed two unexpected surgeries and both times HP has been amazing. I recommend them to everyone I know!
5

out of 5

POSTED: | BY: Michelle Shafer

Fast Support In A Crisis ☺️

When our elderly family dog, Daisy, became acutely disabled with pneumonia, Healthy Paws was there working with the emergency Vet hospital, reviewing records and covering the claim. We did the entire process via the iPhone app and the fax at the Vet, making it go quick and easy. We were reimbursed within a week, and they even covered the special medication from the compound pharmacy!

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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