Healthy Paws | Pet Insurance Review

As an attorney i deal with insurance companies regularly, and i see the worst of it all. Suffice it to say, i was pretty skeptical when i decided to sign my dog "Yuba" up for pet insurance with Healthy Paws. Multiple broken bones and surgeries later (sometimes a lab just can't help doing the crazy things that labs do), and Healthypaws has been there every step of the way. The have not only covered all of Yuba's claims without argument, they have covered them quickly, and compassionately, always being sure to send a get well note along with a note that the claim is being covered and the check is on the way. I have never experienced an insurance company as honest, caring, and down right awesome as healthypaws, and i probably never will again; they are truly one of a kind and come highly recommended by my family and pup.

My golden retrievers have been insured by Healthy Paws for almost 3 years now. In that time I have had several emergencies and injuries all of which were processed quickly, efficiently and without any issues. When I lost my girl last Dec. to a bleeding tumor on her spleen, my claim was processed, payment issued, her policy cancelled and a condolence card sent within days and without me having to make a single phone call! Most recently, my boy had to have his spleen removed because of a tumor and my uploaded claim was processed within 48 hours. Suffice it to say I have been completely satisfied with Healthy Paws!

I WAS BLOWN AWAY BY HOW FAST AND EASY THE WHOLE CLAIM PROCESS WAS. THEY PAID EXACTLY WHAT THEY HAD PROMISED IN THE CONTRACT. NO LENGTHY EXPLANATIONS OR EXTRA BACK UP. I JUST NEEDED THE VET'S INVOICES. I WOULD NOT HESITATE TO RECOMMEND HEALTHY PAWS PET INSURANCE

Although this review is based on a single claim experience (so far) for my 11 month old Chessie, it was a claim for almost $5,000 for emergency treatment and surgery made necessary when the dog ate a pice of towel which created an intestional blockage. The claim review was completed within a day of document submission and totaled about 75% of all charges, which I believed to be quite fair. In sum, a terrific experience with Healthy Paws. By comparison, I used VPI for another dog last year for a signficant series of high dollar claims and found the company to be horrible for pet owners. Choose Healthy paws, DO NOT use VPI.

My fiance and I wanted to get insurance for our dog and after much research, decided on Healthy Paws. Hands down, this was the best decision we made. Our dog had surgery on a Friday, after uploading the vet invoice online, we received an email that Monday saying our claim was processed and a reimbursement check was being mailed out. By Friday, we had the check, merely a week after surgery. A few days later we got an email asking how Bruno (our pup) was doing and wishing him well. To me, this goes above and beyond customer service. Anyone thinking of pet insurance, choose healthy paws and you won't be sorry!