Healthy Paws | Pet Insurance Review

I was so super impressed with how quickly Healthy Paws processed my claim. I got an email saying the claim was being processed and could take up to 10 days. They literally finished processing the claim that same day. That is a huge relief when you have to pay a big chunk of money in vet bills and you know your claim will be processed quickly. The process to submit a claim is so easy too! I am so glad we chose Healthy Paws for our pet insurance provider.

Ever since Bailey was a puppy he had many bouts of digestive ailments that required hospitalizations, testing, and various treatments. I am so thankful for my Healthy Paws Insurance, who has been so supportive during the many emergencies. I have shared my experiences with many pet owners so they too can experience the excellent support during the stressful times. Many orchids to a great company!

My dog had glaucoma in one eye, Healthy paws was the only pet insurance company that was willing to cover my dog's good eye. When I actually needed to make an eye related claim I never expected anything thinking they would say "Pre Existing Condition" but Healthy Paws reimbursed me for exactly what they said they would: testing, treatment and prescriptions were covered. To top it all off I receive my reimbursement check within a week!

We have had 2 dogs (with no insurance - who lived to be 13, & 12 each having a couple of expense procedures/incidents during their lives,) prior to the current Dog & Cat, so we were skeptical how "pet insurance" would work or if the expense would be worth it. Then as luck would have it, 3 mo. after signing up for Healthy Paws Pet insurance, our 5 yr. old Basset experienced her fist UTI & then 2 wks later had an episode of eating steel chips which required a hospital stay, etc.... Needless to say we are now completely SOLD on Healthy Paws Pet Insurance. We will never again own a pet without signing them up from the initial vet. visit! I phoned customer service on our 1st claim and the young man told me exactly how to fill out the form and send in the doc. notes, prior vet history info, current bill & form even though it did not meet the deductible, ...it would go towards the annual deductible (just like human health care). Then unfortunately we had the steel chip accident (second claim) within a couple weeks of the 1st, and with our 80/20, 250 deductible, Healthy Paws processed our claim (one day after our faxed submission) and had a check sent within the week. I was truly amazed!With Healthy Paws Pet Insurance we received great Customer Care from real people who are truly caring pet owners themselves, Excellent Claims processing and e-mail communications as well as phone communications, and Quick Turnaround with payment. If there is an accident or illness/injury I MOST HIGHLY RECOMEND GETTING PET INSURANCE AND DEFFINTLY HEALTHY PAWS PET INSURANCE. They run their Insurance Business the way we all WISH Insurance would be handled! P.S. It was "Ruff" but Our Basset made a full recovery too!

We have two labs brother and sister. You always hope for a perfect life where nothing goes wrong. The last month and a half has been one of the longest of our lives. The brother came down with HGE the middle of April. That bill was over $1,000.00. The sister needed major surgery for a torn acl. That bill was a little over $4,000.00. The customer service was so helpful. Everyone I talked to was so friendly and professional. Thank you Healthy Paws for making a very stressful time so much easier. And thank you for following up on both my buddies! I have and will continue to recommend Healthy Paws to everyone.