Healthy Paws | Pet Insurance Review

If you are looking for a great pet insurance company, look no further than Healthy Paws. Their service to our family has been excellent since day one. They responded in a timely manner to all my questions prior to signing up and made it so easy to know what were the coverages for each dog. There were no complicated coverage schedule, deductible policies or annual caps. And when we needed help the most they were there for us. Our little Pomeranian, Porsche, had a severe pneumonia infection and had to receive oxygen therapy for a week. The bills were mounting up (because oxygen is so expensive) and we were so worried about how were we going to continue to pay for treatment. Healthy Paws not only responded to my claims within 48 hours, they were also extremely sympathetic when I called them asking when payment will be released. Their customer service representative was so caring and kind during this extremely difficult time. I was a complete emotional wreck and the service agent just couldn't have been any sweeter. They were willing to work with us to release reimbursement as soon as possible so we wouldn't have to worry about finances and could just focus on getting her better. It really helped us continue to fight for her knowing we had help. When our precious angel succumbed to the illness, Healthy Paws was right there again helping us. They sent us their condolences immediately and told us they would cancel the policy and reimburse us for that month's premium. We even received our final reimbursement check within a week of her passing so we didn't need to worry about incurring interest fees on our credit card. I cannot say enough wonderful things about this company and their people. They really care about providing quality service and coverage for our furry loved ones. I think they are even better than human health insurance companies!

I'm currently a college student and I knew that when I got my Oripei puppy I knew that I would have to face the possibility of future high medical bills due to the breed. Spending alot of money on my pup whenever something unexpected comes up is scary. However, Healthy Paws has saved me time and time again from that and it is honestly the best thing you can ever do for your pet. Whenever I take my puppy to the vet I never worry about how I'm gonna cover the cost because I know that Healthy Paws will reimburse the majority of the bill. Recently my pup got stones and had to undergo a great deal of blood work and a cystotomy surgery but because of Healthy Paws it all ended up being less than a few hundred instead of thousands. Also the speed at which they reimburse me for my claims is amazingly fast. Everyone at Healthy Paws has made the process of keeping my pup at his best much easier than I expected and I truly appreciate them. A word of advice to everyone, the sooner you enroll your pet the better because Healthy Paws not cover per-existing conditions like all pet health insurance companies. Some people do not read before they sign up and blame Healthy Paws when their vet bills are not covered. It is something that is made clear from the start that they don't.

I cannot express my satisfaction and elation enough with the coverage, service, speed, ease and genuine care that Health Paws provided in connection with a claim for my weenie-mix dog. I was prepared for a long drawn out claim process but filing the claim was so easy and the claim review was quicker with Healthy Paws than with any other human insurance claim. Healthy Paws did not nickel and dime me. Rather, they paid 80% of the reasonable amount of charges (some hospitals/vets overcharge for services). In less than week, Healthy Paws had received, reviewed, and processed the claim and submitted reimbursement. What I REALLY appreciated was that even following reimbursement, Healthy Paws sent an email to me asking about Miles and if his stomach was better. It wasn't just a generic email blast. Rather, it was personal and demonstrates extraordinary service, vested interest and care. Kudos to Healthy Paws!

Healthy Paws was great, responded to claim in a fast efficient manner. Great stuff.

I just received my first check from Healthy Paws and couldn't believe how quickly my claim was processed. From online submittal to receiving a check was nine days! That's fast! Excellent service and the people at Healthy Paws were great. I'm glad I got pet insurance and I'm glad I chose Healthy Paws.