Healthy Paws | Pet Insurance Review

Ballast Pointe Ivanhoe (Ivan) Is a AKC Senior Hunt Title Dog. His injury was cause at a Senior hunt test in Arlington Arizona, where he had to retrieved 155 yards land to water to land to water to pick up a "Mark Fly Over Duck" on the pond. Somehow, he chipped his front lower tooth and it was sharp enough, he ended up with a 1.5mm sliced under his tongue! Blood was shown around his mouth with a duck in hands! He did passed his final round 4 in the Senior Hunt Test with his injury! Remarkable! I was please how Healthy Paw handled the claim. Most importantly not all Pet Insurance Company will cover the injury. The injury has to be specific to meet the adjuster requirements. Make sure, You as a dog/cat owner understands what type of insurance you think your dog/cat will need in order to cover his/her activity level. My dog is very active and participate in a series of hunt test. A Healthy Dog makes a Happy owner!

My cat got a urinary tract infection and had to undergo a series of tests at the hospital to rule out anything more serious, and also he needed 3 different medications for a couple of weeks. My claim was over $1000 and I'd only been with Healthy Paws for a few months. Healthy Paws were brilliant and I can't recommend them highly enough - they email you at every stage of the claim and I got a quick refund within a week of submitting all the paperwork .. and the best thing is that it can all be done via their phone app .. it's really straightforward, easy and quick to submit - no super long forms to fill in. Their system is really user friendly.

What you think you're signing up for, you actually are getting. I've dealt with another insurance company before trying Healthy Paws and while they reimbursed, they nickle and dimed everything! These plans are simple, and the coverage listed is the coverage received. After the claim is processed they even send a follow up email to check on your pet. They're customer service is outstanding. I've emailed them numerous times (not an expert at insurance and needed some things explained in layman's terms) and they ALWAYS get back to me asap.

My 4-month old puppy Pepper got seriously ill after we sprayed our yard for ticks. We had to rush her to the Emergency Clinic where they had to keep her overnight to run several tests and give her all fluids and various medications intravenously. They sent us home on a Sunday with 4 different medications. I submitted the claim on Monday and they completed their review on Wednesday! In addition to the efficient and speedy claims processing, I received a personal email from them on Sunday asking how our little Pepper was! This wasn't one of those emails that automatically goes out after a few days--it even referenced what had happened to Pepper and told me to give her a hug from Healthy Paws! This level of customer service is rare--I was a VPI client for almost 14 years with my previous dog (may she rest), and never did I get an email like that. Human medical insurance companies could learn a thing or two from Healthy Paws! It's no wonder they are consistently rated one of the best pet insurance companies out there. Their insurance packages are, themselves, impressive enough--but that kind of customer service is really second to none. As other reviewers have said, they really treat their clients like family.

My one year old French Bulldog recently needed soft palate surgery and also surgery on his nose for Bracheocephalic Syndrome, something that can happen often with this breed. Healthy Paws was one of the few insurances that did not exclude this syndrome. Pierce had his surgery (and is doing great). I emailed the insurance a couple of times to make sure I was sending them the right information and had replies within an hour. When I had to call the company, the person I talked to was so kind and helpful. It was a pleasant experience. Filing my claim through their website was so easy and my claim was processed and I received my payment within one week. It would be so nice if medical insurance companies could be this great!