Healthy Paws | Pet Insurance Review

I switched from another pet insurance company about 3 yrs ago and have since gotten another dog. When I got my second dog as a puppy she had many issues and had 2 major surgeries. Healthy Paws was there for me though it all. I have recommended them to everyone I come in contact with regarding animals. By far the #1 pet insurance company out there! I'm so glad I found them.

The online system makes submitting a claim very easy. Healthy Paws was very quick to service the claim and we received reimbursement in about a week. The last thing you want to worry about when your pet is recovering is having trouble with the claim and Healthy Paws removed any of that concern. No hidden loopholes or outs for the company. Would highly recommend.

This was my first experience with pet insurance and after research I got Healthy Paws for my ~18 month old rescue dog at the suggestion of our groomer. She said that young pit mixes as active as our Ted could run the risk of an ACL. So in my mind I did the math and was like hey, the premiums for about 10 years may cover an ACL but lord only knows if I would have the $$ at the time of any injury. Well, who would ever image a dog, now 3ish, would have a brain cyst. He started having balance issues, and after our vet ruled out inner ear infection it was off to the neurologist for an exam, then an MRI and finally, thanks to heathly paws, we decided to try the brain surgery. Ted is re-cooperating well and health paws processed all the claims we submitted in less than 48 hours from when we submitted them. Note: this event cost was about $12,000 and healthy paws paid almost $9,500. I'll never have any other pet, dog or cat, without healthy paws. P.S. the people are super nice too. They ask how Ted is doing when you call and they even send follow up emails P.S.S if you need a specialist in the Philadelphia area we used CARES in Langhorne and they were excellent

Our five year old Australian Shepherd had to have x-rays for a knee injury and although she didn't require surgery for her knee, it was discovered while looking at her x-rays that she had bladder stones. She had surgery to remove them and is recovering well. It was very stressful, but it was an immense relief to know that most of her medical bills would be covered by Healthy Paws Pet Insurance. Never having used it before I wasn't sure what our experience would be. We were surprised by the ease of filing claims and impressed with the level of care and professionalism provided by Healthy Paw representatives. I highly recommend Healthy Paws Pet Insurance for anyone considering pet insurance.

This April, Khan was diagnosed with an eye ulcer that just would not leave. After multiple vet visits, he was finally given a clean bill of health, but the ulcer came back much worse than before. Less than 14 hours after the 2nd ulcer was found, his eye ruptured. We had to rush him to the ER vet at 1 AM and pray that they could save his eye. They were able to keep him stable until the eye surgeon was available, and they operated first thing in the morning. The surgery was successful, and Khan is currently recuperating nicely, and there is a good chance that he will have at least partial vision in the eye. Again, we couldn't have afforded to save his eye without Healthy Paws- the total bill was approximately $3800, and our portion, after reimbursement, was only $500. In addition, the 7 different claims have all been processed within 3 business days, and we've always gotten them within a week. No waiting months! The phone reps are always incredibly kind also, and they always email to check up on him. Khan will never be insured with anyone else!