Healthy Paws | Pet Insurance Review

I can not say enough GREAT things about Healthy Paws. When our dog first got injured I freaked out. Right off the bat, we were looking a 1,000 dollars worth of vet bills. What propelled the stress into overwhelming feeling, we found out he would require surgery that was well over 6,000 dollars. After submitting the bill with his records and notes from the surgeon, we were reimbursed at the 80 percent rate (minus the examination bill) within 3-4 business days. This was a HUGE relief and we are glad to say that Paxton is nearly fully recovered and this insurance is part of the reason we were able to give him the best care possible. Healthy Paws even sent us a personal note checking on his health post surgery. TOP NOTCH!!! Thanks Health Paws!!

After using another company 10+ years ago (around the time when pet insurance was the new craze), I had some doubts. However, when we decided to add another lab to our family. I soon began to lay in bed at night worrying about my financial "exposure" of owning two labs (along with friends of ours that were faced with a $25k vet bill). I soon began to research pet insurance, hoping it had changed and improved. However it seemed like many have not, but after reading way too many reviews the secret to life again surfaced again...you get what you pay for. While Healthy Paws is certainly not the cheapest (or the most expensive either), I felt comfortable knowing I would be covered should something happen. So around the beginning of July 2015 we signed up, waited the 15 days for coverage to kick in and then I finally started sleeping at night again. Well that was until our new lab puppy started vomiting non-stop in late August 2015. We sensed a blockage of course given his age. So we rushed him over to a 24/7 animal hospital and they confirmed that the bozo had eaten something he shouldn't have. It was nice to know we were covered and we did what we needed to do without figuring out which one of us would fast for a week (joking) to help pay for the treatment. Still in the back of my mind I had my doubts, however once I had sent in all of the paperwork (which for a first claim included all medical records) I received a check in the mail less that one week later! So I am a believer in Healthy Paws and I thank them for being there for me and my dogs. So I rest easy again...well after I pick up all socks, kid's toys and just about everything not bolted down off of the floor!

We rescued an amazing dog from the animal shelter at the end of December 2014. After a few months of having her at home we noticed her limping after long walks and strenuous activity. Thank goodness we had enrolled her in Healthy Paws shortly after we had gotten her. Customer service was always extremely helpful and friendly. They really seemed to care about us and our pet. The reimbursement check was sent out quickly. We are so thankful to Healthy Paws for keeping a member of our family healthy. The stress of her surgery and extensive rehabilitation was reduced knowing that the majority of the expenses were covered.

I've had Healthy Paws for a few years and never had to file a real claim until now. Up to this point, they had always processed my small claims quickly, applying them to my yearly deductible (but I never met it for the year). Recently I had to have a cancerous tumor removed from my dog, resulting in a $1200 vet bill. Healthy Paws processed it quickly and we had a ~$850check (90% coverage - $250 deductible) within a week. They didn't request any extra information or give me any grief at all. THEN they sent an email checking up on my dog, expressing their sympathy for his tumor and hoped he was doing better. WOW! I've never had an insurance company express ANY concern for my wellbeing so this was a pleasant surprise. Since I started with Healthy Paws about 2 years ago, my monthly premium has gone up ~16% (my dog is around 8 years old now). This seems pretty good from the research I've done. I HIGHLY recommend Healthy Paws!

Healthy Paws pet insurance is very easy to work with. They process claims quickly, and the coverage is excellent. I also appreciated the follow-up message that they sent to check on my dog after his surgery. I recommend them to anyone who is considering insurance for their pet!