Healthy Paws | Pet Insurance Review

My French Bulldog had a cyst on her spinal cord and needed surgery to relieve the pressure it was placing which in turn was affecting the movement in her hind legs. We are extremely happy with the coverage we received from Healthy Paws and the quick turn around time to receive payment. Submitting the claims is very easy and done online with a follow up email from Healthy Paws showing it's being processed. Reimbursement checks were sent within the next week which was fantastic! I have recommended Healthy Paws to my friends and family and will continue to do so.

We selected Healthy Paws in 2011 when our first dog Diesel was a puppy and could have been nicknamed "crash." Fortunately, he grew up a little and we didn't have to use it. When we got our second dog Luna in 2013 we added her immediately. We are so glad we did as this year, Luna has had more than her fair share of vet visits. She was hit by a car in February, tore a cruciate in March and had TTA surgery, followed by rehab, and just a few weeks ago tore her meniscus in the same leg and had to have another surgery. Every time we submit a claim, it is processed and paid with no questions and no delay (usually within 10 days). It's been a rough year for Luna, but Healthy Paws has allowed us to focus on her recovery instead of worrying how we are going to pay her vet bills.

We thoroughly researched all of the pet insurance companies and found Healthy Paws to be the best choice for us. The biggest selling points for us was that the deductible is annual (not per incident), and that the maximum payout is unlimited annually and lifetime. Like most pet parents, we took out insurance as we never wanted to have to choose between our dog’s health and finances. We hoped we would never have to use it, but in the almost 5 months Dixie has been home with us, we have had to use it multiple times. She has had giardia, surgery to remove a baby tooth that broke off at the gumline, and 2 surgeries for what we thought was a puncture wound that ended up being a dermoid sinus tract that went thru and under her nasal bone. Quite a lot to go thru for a puppy who is only 6 ½ months old. All of her claims have been paid promptly with no questions asked (unlike human insurance which always seems to be a fight to get them to pay for anything). Their customer service is outstanding. It was stressful enough watching her go thru all of these procedures, and it was nice not to have to worry about the financial end of it. It is such a nice touch that they followed up after her last major surgery to check on her. We recommend Healthy Paws to any of our friends who ask about insurance for their pets and we will only use them for our pets.

We thoroughly researched all of the pet insurance companies and found Healthy Paws to be the best choice for us. The biggest selling points for us was that the deductible is annual (not per incident), and that the maximum payout is unlimited annually and lifetime. Like most pet parents, we took out insurance as we never wanted to have to choose between our dog’s health and finances. We hoped we would never have to use it, but in the almost 5 months Dixie has been home with us, we have had to use it multiple times. She has had giardia, surgery to remove a baby tooth that broke off at the gumline, and 2 surgeries for what we thought was a puncture wound that ended up being a dermoid sinus tract that went thru and under her nasal bone. Quite a lot to go thru for a puppy who is only 6 ½ months old. All of her claims have been paid promptly with no questions asked (unlike human insurance which always seems to be a fight to get them to pay for anything). Their customer service is outstanding. It was stressful enough watching her go thru all of these procedures, and it was nice not to have to worry about the financial end of it. It is such a nice touch that they followed up after her last major surgery to check on her. We recommend Healthy Paws to any of our friends who ask about insurance for their pets and we will only use them for our pets.

I did extensive research when looking for Pet Insurance and chose Healthy Paws. The level of customer service and claims process has been stellar since June 2014 when I enrolled my two West Highland White Terriers. To prove my point my 17 month old Westie was diagnosed with pancreatitis and admitted to the ICU on Saturday. She was discharged on Thursday with a bill of close to $5k. I submitted the claim the day of discharge and was notified the next day the check was in the mail. The check arrived on Wednesday because of the Labor Day holiday. Healthy Paws paid 90% of the entire bill. Unfortunately, my Westie has some congenital medical issues that added up to close to $15k over the course of 17 months. All claims were paid quickly and her medical issues have not affected her particular plan. She will continue to be covered by Healthy Paws until should decide to terminate her coverage. The client care department also emails me to see how she is doing. How awesome is that? I would NEVER change pet insurance.