Healthy Paws | Pet Insurance Review

Believe the hype - it is all true! I was fortunate [and smart] enough to enroll my pit mix rescue the day I brought him home at eight weeks old. Although very strong, very active and otherwise very healthy, he developed cherry eye in both eyes long before his first birthday. After two unsuccessful surgeries at an excellent facility, the visibly upset veterinary ophthalmologist reached out to her colleagues for support. She found a peer at another animal hospital, who after reviewing my dog's records and photos the previous surgeon had sent, said a new procedure he had pioneered would work. To cut to the chase, my dog's eyes are finally fine. Without the support of Healthy Paws, I don't know what I would have done. They paid my claims, without any questions or arguments, within five business days of me submitting them. This is in sharp contrast to the experiences of others I know, whose dogs are covered by some of the other, popular pet insurance companies. They had nothing but horror stories to share about their pet insurance carriers. The few times I needed customer service, the phones were answered quickly, by kind, competent agents who spoke and understood English. I know as my dog ages my rates will go up, but let me say this - he will never, nor will any of my future dogs, ever be without Healthy Paws insurance. I have told my experience to at least 20 of my dog park peers, some of whom, regrettably didn't listen carefully enough, and are now in the situation I thankfully avoided. Save yourself headaches and heartaches - the day you bring home a new dog or cat, insure your new family member with Healthy Paws. You wouldn't let your kids be uninsured, would you?

My 10-month old Rottweiler puppy recently swallowed a tennis ball, resulting in procedures at 3 different hospitals, 5 nights of hospitalization, and a mess of bills totaling over $7000. The online claims process was incredibly easy, helping me to make sense of all the different bills. Reimbursement was fast and simple, with no denials for any of the treatment he received. I also received a personal email following up to ask how he was recovering. The human touch was such a pleasant surprise! Pet insurance is a must for any responsible owner, and I could not be more pleased that I chose Healthy Paws!

Thank you Healthy Paws so much for helping my family take care of our beloved Stella. Quite simply, your company is the best. You do as you say and say as you do...a quality quite hard to find in today's world. Your dependability, care, and wonderful customer service have truly helped my family through this stressful and costly period. Your attention to detail has made all the difference. I don't often write reviews for companies, but you are the exception. Your timeliness in turning around claims, the ease of submitting a claim, and your coverage make all the difference. But it does not stop there. Not only are you helping me pay for Stella's operation, but you are helping us get her back on her feet by covering the costs of rehab and physical therapy. Thank you so much Healthy Paws. Your company has made a difference in both our lives and Stella's and I don't know where we we would be without you.

I have 4 dogs and they are all insured and I use healthy paws all the time! They are always so quick to process my claims and I get a check in the mail a couple days later! I love using the app it's so nice to just take a picture of my bill and upload it to the app.

I was so super impressed with how quickly Healthy Paws processed my claim. I got an email saying the claim was being processed and could take up to 10 days. They literally finished processing the claim that same day. That is a huge relief when you have to pay a big chunk of money in vet bills and you know your claim will be processed quickly. The process to submit a claim is so easy too! I am so glad we chose Healthy Paws for our pet insurance provider.