5
out of 5
POSTED: | BY: Jurgen Giesbert
Exceeding Expectations
We acquired a Portuguese Water Dog puppy in early June 2015. After doing my research we decided to sign up with Health Paws. Obviously we really hoped not to have to use pet insurance until many years into the future.
Two Sundays ago whilst playing with another puppy our Marco tore his knee apart and requiring the services of an orthopedic surgeon and the total bill ended up close to $ 4000.
I was truly amazed by the ease ( app+photo of the bill) with which the bill was submitted and the speed in which the bill was reviewed and approved. As importantly I was touched when a week or so after I received an e-mail from Health Paws wanting to know how young Marco was doing.
I truly am grateful and delighted by the outstanding service we received and how true to their promises Healthy Paws delivered - two thumbs (paws) up!!