Healthy Paws | Pet Insurance Review

We got pet insurance for our lab/shepherd mix girl and we're so glad we did. She had a CCL tear in her left hind knee. We tried doing conservative management for a while, but the knee wasn't tightening up so we had to take her to have a TPLO done. Healthy Paws has been great about handling our claims. All I have to do is scan the invoices and upload them to their website. Within a few days they've processed the claim and sent a check in mail. They've covered the surgery and all the rehab work as well. This is the first time we've had pet insurance for one of our animals and I'll get it for all future animals. It's really great not having to make the hard decision between getting your fuzzy pal the best care possible and a vet bill that's going to be thousands of dollars.

My dog ate something he shouldn't have, resulting in a very expensive stomach/intestine surgery! I had only had Healthy Paws insurance for a few months. I submitted my paperwork and they reimbursed me as promised in the policy. Besides that, when I called or e-mailed, they were so friendly and accommodating! I am so happy and impressed with their service, promise and concern! I am very grateful that I chose Healthy Paws for my dog!

I am so glad to have Healthy Paws as my insurer. They make stressful situations so much easier. They pay promptly and their customer service is outstanding. I sometimes wish they handled people insurance. I could go on and on about how great they have been to my German Shepard who is quite a calamity but I will just end with....They are wonderful.

We got our lab and debated getting pet insurance as she was young and we thought pet insurance is probably more necessary for an older pet.However as it was our first pet we decided to get insurance for a year and look at it again then. Best decision we've ever taken. Within the first month of taking the insurance she burst her ACL. We had to have surgery. Unfortunately we went with the old style surgery as we were recommended that there was not much of a difference except the new was around double the cost. Within 6 months she damaged her meniscus which resulted in more surgery - so we're now at around the same cost but unfortunately not as stable a knee. We have submitted 4 claims and all have been promptly and reasonably paid. The claim process is simple - take a picture of the receipt on your phone and send it on. I definitely will be keeping this insurance I highly recommend Healthy Paws

I cannot say enough good things about this company. I have had a couple of claims with Healthy Paws. Everyone I have ever spoken to has been beyond helpful and polite. They are prompt and pay claims as they say they will. On one occasion a claim was denied somImcalled and explained the situation. Within 10 minutes I had an email with an adjusted claim giving me 181.00 credit towards my dogs deductible. I lost my beloved pet last month and had very high medical bills for him. Healthy Paws paid exactly what they said they would cover and I had my checks in less than a week. I also received a sympathy card personally signed by several of their staff members. I would highly recommend them.