Healthy Paws | Pet Insurance Review

Healthy Paws Pet Insurance exceeded my expectations. I submitted a claim and within 1 week they approved and sent me a check. I did a lot of research and there are a few good insurers, however this one stood out for its Annual Deductible, no claim caps and no lifetime limits. Another leading insurer has a Per Condition deductible, which doesn't measure up in my opinion. The customer service was excellent, responsive and very friendly. They followed up with an inquiry on how our pet was doing for that personal touch. This is the way an Insurance Company should operate! Highly Recommend!

Out of nowhere our cat was drooling profusely. After a few hours I decided to take him into urgent care. There wasn't any inclination as to what was going on upon our initial exam and the doctor wanted to keep the kitty overnight. Once again, during the estimate for cost consultation, it was so soothing to not have to worry about the vet's offer; I could just focus on making the decision of what was right for my cat to get him the care that he needs. After two nights in the urgent care with a multitude of blood tests, x-rays, lots of sedation, and an exploratory scope, we found that kitty had eaten some thick sawgrass that had cut on the way down and was stuck in his belly, slowly digesting. The doctors were able to remove the blades of grass and our cat was feeling better in no time. Once again the Healthy Paws team was great at helping me submit my claim and contact the vet office to make sure all of the correct paperwork had been filed. After our claim was submitted we received our refund check in about 8 days (including a holiday weekend). We were thankful that everything with our cat was alright and also that we didn't have to choose between cost and care. Healthy Paws, once again, gave us great peace of mind during a time when you only want to focus on the needs of your pets. We love our pets like family, Healthy Paws helps us to take care of them like family.

Our one-year old puppy had just gotten neutered when we realized something was very wrong. He was being fairly unresponsive and we noticed his gums and tongue were white, which can be an indicator that oxygen is not reaching the area. We took him into the urgent care and found out he was hemorrhaging into his abdomen from his recent surgery. They took him overnight with IV and fluids and helped him while his blood reabsorbed. They gave us the quote for the potential cost of treatment and it was so nice to just say "whatever he needs" and not have to worry about choosing cost over care. He was home and healthy within a few days. We submitted our paperwork for the claim almost immediately (and it was so nice to be able to reach out to their customer service for friendly advice on how to correctly submit the paperwork!) and received our approved refund check 6 days after our claim was opened! It was such a pleasant surprise how easy and quick the whole process was. Without Healthy Paws, things may not have turned out as good for our pup and we are so thankful to be members of the Healthy Paws family. I recommend Healthy Paws to all of our friends and family. Our family might not have been the same without them.

I have been SO happy with Healthy Paws, I can't say it enough. The level of coverage and customer service greatly exceeds what I would expect. The reimburse to are very fast and they cover much more than many other companies. They will be a staple for our pets from here on out!

Healthy Paws is the best pet insurance provider in the market. I did my due diligence last year in looking for the best coverage for my dogs (4 of them) and I picked Healthy Paws due to the extensive positive reviews written about them. At first I was skeptical not knowing if they are truly what the reviews say but they were right. I had to file a claim last week for my doggie,Fritz,who tore his ACL and needed cruciate surgery. Since Fritz didn't have a pre-existing ACL problems, Healthy Paws approved my claim (80% of the bill)and questioned nothing on the medical invoice submitted to them. They reviewed the claim and approved to pay within a week, yes a week. I heard horror stories from some of my friends who filed claims and they were getting the run around and wouldn't even return calls. This is not the case with Healthy Paws...they get back to you via email or phone call at lightning speed. Thank you, Healthy Paws, for helping Fritz get the much needed surgery to be able to walk normal again.