Healthy Paws | Pet Insurance Review

I have to say that I am extremely happy with the coverage and service offered by Healthy Paws! I have 3 healthy dogs but for some reason felt I should get them covered and a friend recommended Healthy Paws. After signing them up, one of my dogs got sick and required overnight hospitalization for an unexpected infection. Although my policy was in its first month and only 2 weeks past the exclusion period, Healthy Paws gladly (and expediently) paid my claim. Their customer service was amazing and patiently walked me through how to submit my first claim and what to expect while the claim was in review. They truly are the best- I wish my human health insurance company was as honest and easy to deal with as Healthy Paws is for my pets' insurance!

We have been customers of Healthy Paws for almost 4 years now and have been very pleased with the coverage and service we've received. During that time, we've filed several claims for both minor and major illnesses/conditions, including 2 dogs who were diagnosed with cancer. Healthy Paws has always been responsive and fair, quickly processing claims and paying for covered items without delay or question. In addition, company representatives display compassion and concern for customers and their pets. Following our dog's recent surgery for cancer, not only was the claim quickly processed and paid, we received a follow-up email asking how our dog is doing. We will always purchase insurance for our dogs through Healthy Paws and have encouraged (and will continue to encourage) others to do the same. The peace of mind we have from being able to provide the very best care for our four-legged family members without having to worry about whether we can afford to pay for it is priceless.

We recently got a doberman puppy, Whiskey, just a month or two back. Only days after our insurance was "activated", Whiskey broke his poor leg. He was just 3 months old! We were both heartbroken...we knew immediately that this was going to be incredibly difficult. Having to keep a poor puppy confined so he doesn't injure himself further while his leg heals is no easy task. On top of it, my boyfriend was convinced that there was no way the insurance would cover his surgery considering it happened only days after it was activated. He was wrong. Healthy Paws stepped in, and in a matter of just DAYS...I had a check in my hand for the surgery costs. When I called them frantic, they assured me that any additional costs associated with the surgery would be reimbursed as well. I cannot express my gratitude enough. They took a major burden off our minds and we could focus on keeping Whiskey on the path to recovery. In addition, the process was easier than I could ever imagine. All I had to do was send an email or take a pic with my phone of the invoice....and it was immediately processed. I couldn't believe how easy it was. I just wish that I could give everyone in this company a hug. They did wonders for us. We will be with them for life. I couldn't say better things about Healthy Paws.

Our two-year old greyhound, Brit, developed a pronounced limp. Upon examination and x-ray, our vet found that she had a small but sharp piece of gravel that had worked its way through her paw pad. It was in so deep that it could be removed only by surgery. We are fortunate to be new members of the Healthy Paws family. We submitted our claim, and were happy with how quickly and efficiently our claim was settled. We also received a follow-up email inquiring as to Brit's recovery. We couldn't be more pleased with our experience with Healthy Paws!

Great pet insurance company with amazing service! I'm so happy I enrolled my cat in their plan when I did...would have had trouble affording her tests/treatment (>$2000) when she got sick without the reimbursements. Shockingly quick and easy claim reimbursement! After submitting my first claim online along with Roxy's medical chart, everything was processed in a few days. For all of my subsequent claims I asked my vet's office to forward them my invoices and within an hour of getting home from the vet I had an email saying the claim was processed and my check was on it's way! Have never experienced such awesome service like this before. They never once tried to deny or question a claim and they frequently sent personal emails checking in on Roxy to see if she was getting better. If you love your pet and don't want to be in the unfortunate situation of having to decide whether or not to proceed with life-saving tests/treatment due to high vet costs then you should definitely enroll in Healthy Paws pet insurance. You won't regret it....truly worth every penny