5
out of 5
POSTED: | BY: Mitra
Healthy Paws is Amazing.
We recently got a doberman puppy, Whiskey, just a month or two back. Only days after our insurance was "activated", Whiskey broke his poor leg. He was just 3 months old! We were both heartbroken...we knew immediately that this was going to be incredibly difficult. Having to keep a poor puppy confined so he doesn't injure himself further while his leg heals is no easy task. On top of it, my boyfriend was convinced that there was no way the insurance would cover his surgery considering it happened only days after it was activated. He was wrong. Healthy Paws stepped in, and in a matter of just DAYS...I had a check in my hand for the surgery costs. When I called them frantic, they assured me that any additional costs associated with the surgery would be reimbursed as well. I cannot express my gratitude enough. They took a major burden off our minds and we could focus on keeping Whiskey on the path to recovery. In addition, the process was easier than I could ever imagine. All I had to do was send an email or take a pic with my phone of the invoice....and it was immediately processed. I couldn't believe how easy it was.
I just wish that I could give everyone in this company a hug. They did wonders for us. We will be with them for life. I couldn't say better things about Healthy Paws.