Healthy Paws | Pet Insurance Review

We rescued an amazing dog from the animal shelter at the end of December 2014. After a few months of having her at home we noticed her limping after long walks and strenuous activity. Thank goodness we had enrolled her in Healthy Paws shortly after we had gotten her. Customer service was always extremely helpful and friendly. They really seemed to care about us and our pet. The reimbursement check was sent out quickly. We are so thankful to Healthy Paws for keeping a member of our family healthy. The stress of her surgery and extensive rehabilitation was reduced knowing that the majority of the expenses were covered.

I've had Healthy Paws for a few years and never had to file a real claim until now. Up to this point, they had always processed my small claims quickly, applying them to my yearly deductible (but I never met it for the year). Recently I had to have a cancerous tumor removed from my dog, resulting in a $1200 vet bill. Healthy Paws processed it quickly and we had a ~$850check (90% coverage - $250 deductible) within a week. They didn't request any extra information or give me any grief at all. THEN they sent an email checking up on my dog, expressing their sympathy for his tumor and hoped he was doing better. WOW! I've never had an insurance company express ANY concern for my wellbeing so this was a pleasant surprise. Since I started with Healthy Paws about 2 years ago, my monthly premium has gone up ~16% (my dog is around 8 years old now). This seems pretty good from the research I've done. I HIGHLY recommend Healthy Paws!

Healthy Paws pet insurance is very easy to work with. They process claims quickly, and the coverage is excellent. I also appreciated the follow-up message that they sent to check on my dog after his surgery. I recommend them to anyone who is considering insurance for their pet!

We have three pets, all of which are insured with Healthy Paws. Whenever we submit a claim, it is always processed quickly and a reimbursement check is sent to us promptly. After learning the hard way and nearly going broke when our cat required an extended hospital stay, I am a huge advocate of pet insurance. It's such an awful experience to have to think of money when your pet needs care. Having Healthy Paws in our corner lets us focus on getting our pets the care they need. Their claim submission process is very easy too - I just upload a copy of the invoice and the vet's summary if I have it. Healthy Paws' customer service is outstanding as well. Whenever I call or email a question, I always get a prompt, courteous response. I even get notes checking up on my pets after they've submitted a claim. Recently, our puppy underwent a rather serious surgery to both forelimbs. We were so upset that he needed the surgery, but so grateful that it was covered by Healthy Paws. Honestly, every time our claims are processed for reimbursement, I literally have to hold back tears of gratitude.

Two months after bringing our Boston Terrier pup home we enrolled her with Healthy Paws, confidant that she would not need significant medical attention at such a young age, but cognizant that as she grows older medical needs are likely to crop up. About two months after enrollment she experienced a "freak accident" while running at the dog park and severely fractured her leg. After emergency treatment and orthopedic surgery, what a relief it was to know that we were covered for thousands of dollars in medical bills! Healthy Paws processed the invoices promptly and efficiently, and have given us piece of mind that our pup's continuing care for rehabilitation treatment will be covered as well. No dog owner should be without Healthy Paws!