Healthy Paws | Pet Insurance Review

I have all three of my Golden Retrievers covered by Healthy Paws insurance. I hoped I would never have to use it, but unfortunately two of my Goldens, the two youngest, each have a life-threatening, on-going illness that will be with them for the rest of their lives. Ivy my 7-year old, has a disease call Granuloma Meningoencephalitis. Treatment to keep this disease in remission consists of daily steroid therapy as well as chemo treatments every three weeks. This disease is difficult to control and is deadly. Without the support of Healthy Paws, I would never be able to afford the necessary treatments for Ivy, and without the treatments, she will die. As long as she receives the treatments, she can live a relatively normal life, taking walks, swimming, playing with the other dogs and participating in training and dog shows. Without Healthy Paws, this would not be possible. Hayley, is my 3-year old. At age 2, she was diagnosed with refractive epilepsy. This means the conventional drugs are unable to stop her seizures. She has at least 4 seizures a week, they come in clusters. She has had to be hospitalized twice now to stop her seizures or she would have died. Healthy Paws has been right there for her too, paying EVERY CLAIM without any hassles at all!! I am so grateful to Healthy Paws for ALWAYS being there just as they state. They don't only stand by your side when your pets are well, but stand by you when it REALLY COUNTS. Healthy Paws in number ONE in my book!

Since my dogs haven't had any issues or sicknesses, I was always hesitant about getting pet insurance. However, having multiple dogs worried me about the expensive IF something were every to happen to any of them. After doing my due diligence, I found that Healthy Paws was rated as the Top Pet Insurance. They have been very helpful and personable from the beginning. Recently, one of my dogs had an accident at night, where she got a laceration in her ear and we had to take her to the emergency vet. She needed stitches as well as anesthesia. The bill was a little less than $1000, but once we filed the claim, Healthy Paws processed it immediately, and we got our reimbursement check within a few days. They even sent us an email checking in our dog, which was a nice surprise. Hopefully, we won't have to deal with accidents or too many visits to the vet in the future, but I have peace of mind knowing that we have Healthy Paws pet insurance.

I've had my dog insured with Healthy Paws for over a year and I have NEVER been more proud to call myself a customer. They are fantastic with coverage, super fast with payouts, I always get to talk to a live person if I call them with a question (and in this day in age it's almost unheard of!), and best of all you really get the sense that they care about your animals just as much as they do! Best of all they have an APP for submitting claims. Things just got so much easier. I really can't recommend them enough - I have never had a problem. I love the fact and I can pick deductible and coverage level, I also love the fact that there's no limits (lifetime, yearly, or per incident), and it really gives me peace of mind to know that if something every truly horrible (and costly) was to happen with my dog, he would be covered and they would really care about how he was doing too!

My 18 month old maltese, Zophia unfortunately became a seizure patient a few weeks ago. We are JUST beginning this new unforseen completely out of the blue unexpected turn of events, HOWEVER I NEED to share our ALREADY AMAZING, over the top, consistent experience with Healthy Paws. I opted to purchase puppy insurance back in May due to Zophia being SO little yet acting SO BIG! Summer was approaching and we are very active! After MUCH research I decided, (THANK THE ALMIGHTY POWER, we DID) to make Healthy Paws Zophia's provider. After waking up August 27, 2015 to Zophia "stuck" in a seizure cluster I rushed her to the emergency veterinarian hospital. Since we have been admitted to ICU twice for a total of SIX nights, transferred to the neurologist specialist team, placed on several medications, many tests, MRI, spinal tap, therapy, just to get an idea of my anxiety, stress and extremely exhausting levels!! To date I have thousands and thousands and thousands......in vet bills, to date I have ALREADY RECEIVED, checks cut, in the mail, in my hands thousands and thousands and thousands and thousands of $$$$$$$$$ from Healthy Paws!!! Even Zophia's neurologist, knowing my non existent financial situation, that the scans and tests required to 100% determine her diagnosis, and continued care and treatment plan, are VERY costly, gave me time to take it in, call Healthy Paws to see what they were willing to do for Zophia and I, "insurances being a business" as she put it. Was astounded when I came back to tell her, "we're GOOD to go", Healthy Paws, being that this was NOT preexisting DID in fact cover, to date 90%, as I chose per her initial enrollment, INDEED WILL BE COVERING 90% NOW and forever her condition. "Are you kidding, that is amazing!!! " NOT one bit commen, BUT amazing"!!! Said Dr. B. The very first time calling a claims specialist was on a Friday at 330pm, having to up front charge invoices on my credit card my anxiety and question level was high due to the fact weeding up to 6 weeks for reimbursement sounded like a lifetime. The super sweet informative caring agent told me she would pull Sofia's file as soon as she was done with the one she was working on at the time. And then would send me an confirmation email. I thought Yeah right its closing time on a Friday never. Well lo and behold within 45 minutes received an email and my first check was being processed and sent in the mail. I thought I lucked out having that claims specialist answer my phone c

We adopted our pup, Riley, in January of 2014 at 8 weeks old. She's a mixed breed (we think she is a Beagle / Lab mix) weighing in around 45 lbs, and loves to eat. We signed up for Healthy Paws as soon as we adopted her, and since the beginning they have been amazing at processing our claims with no fuss. She went through the usual issues (diarrhea, kennel cough, UTI's, etc...) nothing major, and we were very satisfied with their service and response time (always less than two weeks, typically around one, never any debate on whether charges were covered or not). However, at the beginning of August Riley suddenly stopped eating her food, became very lethargic and we knew right away that something was very wrong. Even with the worst spouts of diarrhea - she would eat everything in site. We rushed her into the vet before work, they did some x-rays, and with the results being inconclusive, decided to hold her at the Vet and have an ultrasound done. We received a call around 5 pm that there was definitely a blockage between her stomach and small intestines, and due to the sensitivity of the location the blockage was in - we needed to really go into surgery that night at an emergency facility. Long story short - Riley went through the surgery without any complications on Thursday night. We were able to pick her up Saturday morning, and $6,891.54 later, we got our baby back. As soon as we got the bill (Saturday AM) - we used their mobile application to submit the bill through my iPhone, no forms, no prior authorizations, no hoops to jump through, just a picture of each page of the invoice and pressed submit. By 11am THAT Monday, two days later, I received an email that the claim was processed with an EOB link: $6,202.39 paid! By Thursday of the same week, I had a check in my hand. Unreal processing time! In a time of such agony and fear that something could have happened to our baby, they gave us one less thing to worry about. They helped us avoid turning her medical matter into a fiscal matter, which really let us focus on what was most important for Riley. About a week after all was said and done, they even reached out to us to see how Riley was recovering. Thank you Healthy Paws!