5
out of 5
POSTED: | BY: Jennifer
Great company!
I am super impressed with Healthy Paws! They have wonderful customer service. Anytime I've emailed them with a question they've gotten back to me the same day. Recently my dog had surgery to remove a mass and my claim was handled in about two weeks. You can pick the amount they reimburse, so after my deductible they covered 90% of the costs, excluding exam fees. I was hesitant to get insurance in the first place because I was afraid if something like this happened they would find some loop hole to get out of paying but they covered everything exactly as was stated in the policy. You can have them review your pet's medical records before getting a policy and they will let you know if there are any pre existing conditions that may not be covered. I would definitely recommend Healthy Paws!