Healthy Paws | Pet Insurance Review

We have pet Insurance with "Healthy Paws." Recently our dog required emergency surgery and ICU care for a bowel obstruction. Our experience with "Healthy Paws" was exceptional! We received immediate feedback and they processed our claims immediately. They helped us to obtain required records from the Animal Hospital. Every person I spoke with from "Healthy Paws" was so professional and caring. They have had excellent follow-up as well. This saved us thousands of dollars. Excellent company!

We have "Healthy Paws" Pet Insurance. What an awesome company.Our mini golden doodle recently had a bowel obstruction requiring emergency surgery as well as ICU care. Our experience with Healthy Paws was exceptional. They helped us get needed information from the Vet Hospital and processed our claim immediately. We received excellent communication from them throughout. Every person we spoke to was both professional and sympathetic toward our situation. We received excellent follow-up as well. Highly recommend. Having this insurance saved us thousands of dollars.

I have to say that I'm absolutely amazed at the level of service I received from Healthy Paws. It has made our lives SO much easier knowing that our pets are covered with insurance. It's not only the insurance that gives us peace of mind, it's the ease of filing claims (take a photo and submit through an app - couldn't be easier), the genuine care and concern from all of the Customer Service representatives I've spoken with and the speed at which claims are processed. I wish my health insurance company cared as much as they do! We have three dogs and I wish I had signed up for Healthy Paws years ago. My youngest dog recently tore both her cruciate ligaments, requiring surgery on both her legs. We had the surgery done on a Thursday. By Friday they had already processed the claim and submitted payment. It's stressful enough having to deal with an injured pet, but having 90% of $16,000 vet bills covered allowed us to focus on our dog and not the cost of the surgery. Additionally they followed up with an email a week after the surgery asking if she was ok. I highly recommend Healthy Paws to anyone considering Pet Insurance.

my wife and i love our pups. we feel they should get the same care as we would give ourselves because they give us everything they've got. the give us their lives. not having had dogs growing up i realized i should start an emergency bank account fund for them in case one of them got sick. so i did that but little did i know how expensive quality vet care would be. 2013 - our pup teen needed spinal cord surgery. he is a teeny chihuahua and this was definitely a specialized surgery. our emergency vet (VMSG in ventura, california who i can't recommend high enough) saved his life. the total was $13,000. no worries. i have that emergency account and when would such an expensive surgery happen again? 2014 - our pup aud was diagnosed with stomach cancer. VMSG removed the tumor but it came back about 3 months later. she would soon end her battle with cancer in september but what we got was three entire months with our dearest girl. the total was $12,000. 2015 - teen was doing well but was too old to be insured but our other pup greta, a redbone coonhound, was still young enough. so we researched and picked healthy paws and boy am i glad we did. healthy paws is the ONLY pet insurance without a cap. meaning if your animal gets cancer or another expensive illness all you are responsible for is your annual deductible and then whatever amount your particular policy is set at. greta's is at 30% for us and 70% for healthy paws. the only reason i can think of someone picking a different pet insurance is because they don't realize how expensive emergency care can be. healthy paws won't cover: pre-existing conditions (no other pet insurance will either) standard vet and dental cleanings (which aren't as expensive as emergency surgery) and that's pretty much it. about 2 weeks ago we came home and greta got bloat. bloat can kill a dog in 8 minutes and our drive to VMSG is 20 minutes. it is a miracle but little greta made it there and VMSG not only was able to save her life but also diagnosed her with a mass on her spleen as was a paralyzed larynx. in fact if she hadn't bloated we would never have known about the spleen or larynx. the total cost for her surgeries was just over $11,000. but this time i had healthy paws. i was nervous because i didn't know if this insurance would do as it promised. i know that i personally have blue shield of california and it definitely doesn't do as it promises. but healthy paws did! they paid over $7,000 (their 70% minus deductible) and not only that but paid immediately. i got the first check 5 days after i filed a claim!! 5 DAYS!!!!! my primary concern is our beloved little ones. that's why i have the emergency fund. but i will NEVER get another pup without insuring them right away. in fact if you insure your animal immediately (puppy or older dog) you're better off as there will be no documented pre-existing conditions. i can't recommend healthy paws (& VMSG - Veterinary Medical and Surgical Group) high enough!!!!

I have to say that I'm absolutely amazed at the level of service I received from Healthy Paws. It has made our lives SO much easier knowing that our pets are covered with insurance. It's not only the insurance that gives us peace of mind, it's the ease of filing claims (take a photo and submit through an app - couldn't be easier), the genuine care and concern from all of the Customer Service representatives I've spoken with and the speed at which claims are processed. I wish my health insurance company cared as much as they do! We have three dogs and I wish I had signed up for Healthy Paws years ago. My youngest dog recently tore both her cruciate ligaments, requiring surgery on both her legs. We had the surgery done on a Thursday. By Friday they had already processed the claim and submitted payment. It's stressful enough having to deal with an injured pet, but having 90% of $16,000 vet bills covered allowed us to focus on our dog and not the cost of the surgery. Additionally they followed up with an email a week after the surgery asking if she was ok. I highly recommend Healthy Paws to anyone considering Pet Insurance.