Healthy Paws | Pet Insurance Review

After several years as a policy holder for two dogs, I recently had a need to file a claim for over $4,000 to cover bladder stone removal surgery for one dog. The largest claim I had filed prior to this has been for no more than a few hundred dollars so was concerned how a claim of this size would be handled.I had a reimbursement check in hand just about a week after filing --- no questions or issues. It was also a nice touch to receive a followup email around a week after surgery just to check on how my pet was coming along.

I wanted to say I was very skeptical about pet insurance and have had several disappointing experiences. Owning a dog care business for 12 years I see the importance of pet insurance. We see minor injuries and aliments but what concerned me was the dogs in our care are aging and with that the natural course of health issues both minor and major. That is why I chose to revisit getting pet insurance for my three dogs. A quick Google search brought me a variety of options. I chose to look at Healthy Paws and what you offer. I called and spoke to several people in your company and made the decision to signup my three dogs. I have to say I am pleasantly surprised with the customer care and the speed that my claims are handled. I am happy that I made the choice to join the Healthy Paws family and though it is not for the best of reasons, I am happy to know you are there for me and Marchello. Josh and Jet.

I am so happy I chose Healthy Paws for my cat. An actual person answered my phone call, was pleasant and very helpful. The claim was handled quickly and I received a check within a week!

If you're thinking about pet insurance. DO IT!! You'll never be sorry. I was skeptical at first. Two months after paying my first premium my dog ate a sock. It was surgically removed and Healthy Paws did exactly what they said they would do. THEN... a misfortunate accident resulted in a broken femur. Full surgery, titanium plate, rehab, therapy... and they covered it no questions asked (other than caring concerns)! Not Done yet. 6 months later, he broke his leg again. This time we used a canine Orthopedic specalist. Another plate with 13 screws,rehab, therapy... Again, no issues. Almost done. While he was recovering from the leg surgery, he ate another sock, and it required another surgery. I hope nobody else experiences the things I have in less than two years...but if you do, and don't have Healthy Paws insurance. You'll wish you did. My last dog died of cancer at 3.5 years and months of Vet visits trying to save her, and I didn't have insurance. It was a great lesson learned. Professional, fast and honest. I'm a fan and talk about Healthy Paws all the time. Thanks for everything, you've saved me THOUSANDS- most of all you've given me a piece of mind to give him the best care possible!!!!

Healthy Paws has been a great investment and insurance for both me and my pets. Unexpected illnesses or accidents have come up and Healthy Paws was there to lessen the burden. There were a few hiccups in the beginning because I had to keep calling my vet to send records every incident I had, i mentioned this to them. They listen to their customers, because now I don't have that problem. It is now a seamless and easy process to submit a claim and get reimbursed. I am a very happy customer!