5
out of 5
POSTED: | BY: Kathryn
Healthy Paws: Excellent Customer Service
My husband and I wanted a French bulldog for so long and when we finally got our Ruby we knew due to Frenchies being prone to various health problems that we needed good insurance. Healthy Paws has been wonderful to us. Their mobile claim submission process is so quick and easy (all you have to do is take a picture of your bill and press submit). Their processing time is extremely quick. When Ruby needed major knee surgery they approved her claim within hours! We also appreciate Healthy Paws' great customer service. Any time we've called they've answered the phone and have been very friendly and helpful. They even emailed us asking how Ruby was coming along after her surgery!