Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,168

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Shani Banerjee

Excellent Customer Service, Speedy Turnaround

Healthy Paws has now assisted in two major claims for TPLO surgery for my dog, Basti. She is a 5 year old pup who has had to have her knees essentially re-constructed; yes, if you have gasped for air in thinking about the small car I could have bought for the price of her surgeries, you are correct. Thanks to Healthy Paws, this burden was not mine alone. I got my pup when I was still finishing school and am still at the beginning of my career; a monthly payment with a low deductible and high payout has been essential to her guaranteed care. We were able to go to one of the best surgeons in the country, twice now. I was able to file my claim with no hassle online/through my mobile app, and track the progress of the claim. Even with the holidays, their turn around was in their 7-10 day promise. I am perpetually impressed with the Customer Service I receive and follow ups regarding my pup's health and my customer experience. I will continue to highly recommend this company to my fellow pet owners!
5

out of 5

POSTED: | BY: Will Bower

FANTASTIC COMPANY!!!

My cat Dante work me up at 3 in the morning 2 days before Christmas. After taking him to the two different vets, including a 24 hour emergency vet, I got an oh-so-fun $1400 holiday gift (but thankfully a healthy cat.) Submitting the claim was a lot easier than I expected. With the phone app, just take a picture of the invoice from the vet, click submit and that's it. We submitted our claim on December 24th, and had our check IN HAND on January 3rd. And that's during the holidays! Way to back up what you promise, you have earned a customer for life. 100% Recommended!
5

out of 5

POSTED: | BY: Allison

Best Decision!

We got Healthy Paws when our boxer was about 2-3 months old. We pay about $35 a month and have not had to use it until now. She is 1 year old and had a few sets of blood work done as well as an ultrasound. We have spent around $900 in two visits alone, and within a week of submitting the claim, we received our 90% reimbursement check. They also sent us an email checking in on Sadie! Granted you pay monthly and in the end probably evens out what you are spending, but no huge hits to your bank account at any given time. Well worth it to have our dog covered!
5

out of 5

POSTED: | BY: Gabe Hobson

Absolute Lifesaver!!!

Healthy Paws was the best decision I ever made. My 5 month old puppy was hit by a car while on leash and needed emergency surgery on his leg that was ranging at $5,000. My HP insurance went into effect two weeks prior and they were unbelievably quick and attentive to help make this awful process go as smoothly as possible. They even went above and beyond to work out with the animal hospital a way to direct pay them so I would not have to front all the money. I cannot express enough gratitude for Healthy Paws. It was rated the #1 pet insurance when I was scouring the internet and now I see why - they truly care about you and your pet. Thank you Healthy Paws!!!!
5

out of 5

POSTED: | BY: Gabe

Absolute Lifesaver!

I got a puppy and made the decision to get Healthy Paws insurance after a friend told me a horror story about their pet costing them so much money in random occurrences - it was THE BEST DECISION I EVER MADE. Two weeks after my plan went into effect my dog was sadly hit by a car and was in need of emergency surgery on his leg which was ranging from 5-6 thousand dollars. Healthy Paws was rated the best insurance when I was google searching and this is why - they have such amazing customer service and they actually truly care. They even helped me work out a payment system between them and the animal hospital so I didn't have to front all the money. And they called to check in to make sure everything my dog okay during recovery process. Can't thank you enough Healthy Paws!

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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