5
out of 5
POSTED: | BY: Kelly Fox
Life Savers
After doing our research and speaking to everyone in our circle of friends we decided to use Healthy Paws hoping to never need their help. The process was easy and all was well but the true test is when you need them.
Our dog was hit by a car while my wife and I were out of the country and she was staying with my folks. It was a dumb and senseless accident that left our dog with a dislocated and fractured spine. While talking to the doctor at the animal hospital they suggested that if we have insurance...now would be the time to discuss our options since the dog would need an MRI, surgery and likely long term rehabilitation. I called Healthy Paws in a panic to see what our options were just to get the ball rolling and they were...are...amazing. They calmed me down, walked me through my policy and get the hospital to contact them directly to cut the red tape so my wife and I could catch a plane home. The level of care and support that they showed and continue to show...just floors me. They treated me like family and have been holding my hand every step of the way. Through everything that has happened they reach out to check on the dog and on my family.
I can't recommend them more. They are something far and above what I expected and are true heroes to my family.