Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,008

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Perrier Hiser

Healthy Paws comes through with flying colors!

My dog ate something he shouldn't have, resulting in a very expensive stomach/intestine surgery! I had only had Healthy Paws insurance for a few months. I submitted my paperwork and they reimbursed me as promised in the policy. Besides that, when I called or e-mailed, they were so friendly and accommodating! I am so happy and impressed with their service, promise and concern! I am very grateful that I chose Healthy Paws for my dog!
5

out of 5

POSTED: | BY: Veronica Greenberg

They are wonderful....

I am so glad to have Healthy Paws as my insurer. They make stressful situations so much easier. They pay promptly and their customer service is outstanding. I sometimes wish they handled people insurance. I could go on and on about how great they have been to my German Shepard who is quite a calamity but I will just end with....They are wonderful.
5

out of 5

POSTED: | BY: Joanne

Fantastic support

We got our lab and debated getting pet insurance as she was young and we thought pet insurance is probably more necessary for an older pet.However as it was our first pet we decided to get insurance for a year and look at it again then. Best decision we've ever taken. Within the first month of taking the insurance she burst her ACL. We had to have surgery. Unfortunately we went with the old style surgery as we were recommended that there was not much of a difference except the new was around double the cost. Within 6 months she damaged her meniscus which resulted in more surgery - so we're now at around the same cost but unfortunately not as stable a knee. We have submitted 4 claims and all have been promptly and reasonably paid. The claim process is simple - take a picture of the receipt on your phone and send it on. I definitely will be keeping this insurance I highly recommend Healthy Paws
5

out of 5

POSTED: | BY: Donna Carleton

Stellar customer Service

I cannot say enough good things about this company. I have had a couple of claims with Healthy Paws. Everyone I have ever spoken to has been beyond helpful and polite. They are prompt and pay claims as they say they will. On one occasion a claim was denied somImcalled and explained the situation. Within 10 minutes I had an email with an adjusted claim giving me 181.00 credit towards my dogs deductible. I lost my beloved pet last month and had very high medical bills for him. Healthy Paws paid exactly what they said they would cover and I had my checks in less than a week. I also received a sympathy card personally signed by several of their staff members. I would highly recommend them.
5

out of 5

POSTED: | BY: Jessica

Great experience with Healthy Paws

Every time I call Healthy Paws, the customer service is helpful, informative and friendly. My dog had to have surgery unexpectedly, and I was so relieved that Healthy Paws made the claim process so easy. Submitting the claims online was easy, I appreciated the email communication about the progress of the processing, and the claim process was completed as expected and very quickly. Could not be happier!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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