Healthy Paws | Pet Insurance Review

Our 2-year-old boxer Billie developed severe idiopathic thrombocytopenia perpura, and autoimmune disease where the body destroys its own blood platelets. She has been hospitalized three times so far, requiring blood transfusions and expensive medications, with medical bills totaling over $13,000. Healthy Paws Insurance has covered everything they said they would: 80% of all medically necessary costs--excluding vet exam fees-- after the deductible. The online claim process is easy and convenient, and they process claims quickly and send a check within weeks. Customer service is great; they respond quickly to emails, and their phone reps are courteous and very helpful. Because they have no annual or per-incident cap, we have peace of mind, as Billie requires ongoing medication and care. They have been a lifesaver for our beloved pet. We recommend it highly. I only wish our human health insurance was this good....

One day our puppy stopped eating/drinking and started throwing up bile. Our vet took an x-ray which revealed he had three foreign objects in his stomach and intestines. Apparently he had ingested part of a sprinkler head from our backyard (crazy, I know). After emergency surgery and a hefty bill, our puppy was healthy and happy again. I quickly and easily submitted pictures of our vet bill to Healthy Paws via the mobile app, and my claim was processed immediately (I actually received an email confirmation over the weekend, believe it or not!) I had heard of pet insurance companies "splitting hairs" and not covering parts of procedures, but that was not the case with Heathy Paws. We had opted for 90% coverage, and that's exactly what we received. A few days later our reimbursement check arrived in the mail, even before our credit card bill for his surgery. Not only that, but a Healthy Paws representative emailed to see how our puppy was doing. I have been completely satisfied with the coverage, ease of use, expediency, and responsiveness of Healthy Paws and would absolutely recommend this pet insurance provider to anyone and everyone.

Our boxer Billie became very ill last December with ITP, an autoimmune disease where the body destroys its own blood platelets. She's been hospitalized three times since then, requiring multiple blood transfusions and costly medications. Her medical bills have totaled over $13,000 so far. I don't know what we would have done without Healthy Paws Insurance, which has covered everything they said they would: 80% of all costs (excluding physicians' fees) after the $250 deductible. The online claim process has been easy and convenient, and they have processed each claim quickly, sending me a check for each claim within weeks. They respond quickly to email, and their phone representatives have been helpful and caring. Billie's health concerns are ongoing, and she requires expensive medication. Because Healthy Paws has no annual or per-incident cap, we have peace of mind. We researched carefully before we purchased pet insurance, and our experience is consistent with the fact that this company has been rated Best Pet Insurance for three years running. I only wish our human health insurance was this good....

One day our puppy stopped eating/drinking and started throwing up bile. Our vet took an x-ray which revealed he had three foreign objects in his stomach and intestines. Apparently he had ingested part of a sprinkler head from our backyard (crazy, I know). After emergency surgery and a hefty bill, our puppy was healthy and happy again. I quickly and easily submitted pictures of our vet bill to Healthy Paws via the mobile app, and my claim was processed immediately (I actually received an email confirmation over the weekend, believe it or not!) I have heard of pet insurance companies "splitting hairs" and not covering parts of procedures, but that was not the case with Heathy Paws. We had opted for 90% coverage, and that's exactly what we received. A few days later our reimbursement check arrived in the mail, even before our credit card bill for his surgery. Not only that, but a Healthy Paws representative emailed to see how our puppy was doing. I have been completely satisfied with the coverage, ease of use, expediency, and responsiveness of Healthy Paws and would absolutely recommend this pet insurance provider to anyone and everyone.

My dog recently had to have an abdominal exploratory surgery which was expensive! Well, I would not have been able to go through this process without the support of Healthy Paws. I would have otherwise have to had put her down.They covered everything they said they would cover. I received my reimbursement checks in a timely manner. And they seriously have the BEST customer service I have ever experienced!