Healthy Paws | Pet Insurance Review

My dog had his toe amputated. I put in my second claim with Healthy Paws and was pleasantly surprised that it was as easy as the first claim I made ( for a luxating and fractured patella...don't ask). They offer the best coverage and they are so wonderful to deal with, always pleasant and seem to care about my dog. It was such a great comfort To know that I wouldn't have to hassle or fight with anyone to get the claim processed. They are true to their promises.

I never write reviews but Healthy Paws really went out of their way for us, they worked with our vet and got our pup pre-approved in less one day for her surgery so we didn't have to worry about the high price and could just worry about our pup when the day came. They even wrote to check in and see how she was doing after her surgery. It was so sweet!

We purchased pet insurance for our Cattle Dog Kona who is our first child within a few months of getting her. At the time we did it because we knew that when faced with a tough decision we would totally blow our budget and do whatever was necessary to help her. Unfortunately we had to use our insurance for a horrific accident that left her with a broken vertebrae and spinal damage/motor impairment. Healthy Paws has been there through surgery, medications, overnight stays and post operative care including rehab. Their online claims submission is quick and easy and we have yet to be surprised by or challenged on coverage of something we didn't expect. Not to mention, when you send an e-mail or ask a question you get a timely answer from real, helpful staff and not a runaround. Thank you again and again Healthy Paws for helping us get our baby girl healthy and active again!

We switched from VPI to Healthy Paws after discovering they had a schedule of coverage that wasn't nearly sufficient for the real costs of illness. Since then, our standard poodle has been very ill with liver disease. We were able to make all health decisions without considering costs. Healthy Paws had completed every single claim in a timely fashion - covering 90% of all costs including costly prescription medications. I have recommended several friends and would rate them #1 by far!

If you are looking into pet insurance, Healthy Paws is the way to go! We decided to purchase pet insurance for our dog, Sampson. We have been happy with the service, communication, coverage and plain kindness of these folks, but never more than now, when Sampson has been diagnosed with cancer. From the first visit to the ultrasound to the big oncology visit we have today, I know Healthy Paws is with us. The claims service is excellent and has been simple to handle. What matters even more is that the claim handlers really care. As soon as i submitted an invoice, i had a response, and the claim was handled within a day. And the personal touch is so evident, with the "give Sampson a hug" to "we are so sorry" along with the great service. Thank you.