Healthy Paws | Pet Insurance Review

Out of the blue at 10 months old my pup Beau became very sick. After many tests and blood transfusions Beau was diagnosed with IMHA. Fortunately I purchased Healthy Paws pet insurance when I got him at 12 weeks old. The bills kept racking up while the vet tried to stabilize Beau and without Healthy Paws I really don't know what kind of decisions we would have had to make. When I submitted the claims I expected a long claims process and I was already trying to arrange cash flow in a way to cover the growing bills while waiting for insurance to come through. Healthy Paws received the claim, processed it within 24 hours and had a check in the mail to me within 72 hours. No dispute over costs or covered vs not covered tests, etc. They've been absolutely as advertised and I'm incredibly grateful.

I love that it's very easy to submit claims using the app on my iPad. I also love that we get so much back on each claim without hassles. Our pet had a chronic infection that required several visits in 4 months and we didn't have to pay much out of pocket. In one month we saw the vet 10 times, so you can imagine how often we had to submit a claim. When the treatments weren't working we had to resort to a major surgery and having this insurance saved us so much money. We only ended up paying 200 dollars out of the 1,800. It was very sweet when healthy paws sent a follow up email checking up on my dog. I would highly recommend this insurance. You'll often see the check within 2 weeks of submitting so you won't have to worry about waiting forever to see the insurance money.

Tallulah is doing wonderfully after her surgery for a torn ACL. Thank you Healthy Paws so much for your prompt handling of the claims and for your kind note to check on her welfare. I couldn't be happier with our decision to join the Healthy Paws family.

Overall I would say I've been a client for over 5 years total.Their reimbursement statements make more sense than my own health insurance, their checks are sent quickly, customer service is fantastic and coverage is straightforward. We will always have our pets insured with Healthy Paws. We had Healthy Paws with our previous dog who had to be put down after a terminal cancer diagnosis. Healthy Paws sent us a hand signed note of condolence for our loss. I can't tell you how many people we've told about this company - and the card they sent. When we adopted our next two dogs the first thing we did was call Healthy Paws to get them coverage.

This is the first time I have purchased Pet insurance and I chose Healthy Paws based on the reviews. Within 1 month of getting my puppy, he fell and broke his leg. I sent in the claim for $4500 and waited a couple of weeks (the delay was because the vet hospital was not sending the records). After I made several attempts to get this done, a Healthy Paws representative finally made the initiative to contact the hospital directly to get the records. Within 24 hours the claim was processed and I received a check for $3100 less than 4 days later!! Most insurances (health, car etc) try NOT to cover claims so I was so surprised that this all went so smoothly with Healthy Paws. I now recommend it to friends and am thinking of signing up my cats as well. Thank you Healthy Paws!