Healthy Paws | Pet Insurance Review

Healthy Paws has been a life saver for us. We are grateful.They have been a pleasure to work with.

Thanks to Healthy Paws for always providing excellent customer service, easy bill submission through their phone app, prompt claim payments and personalized follow up regarding the well being of my dogs. I have two dogs on Healthy Paws insurance and it has helped so much with unexpected vet bills. I highly recommend this company. Speak with them before making your decision. You'll be very impressed!

Healthy Paws was a complete waste of money for my dog and their customer service team is awful. I signed up last May and didn't file a claim until this year when I took my dog to the vet- the claim wouldn't have met the deductible entirely but rather than paying at all, they claimed both things she was seen for were preexisting. Their insurance would only be useful if you get a puppy or a dog with no previous veterinarian records of any kind. My vet recommended I cancel the insurance and I did. They didn't respond to 2 emails to their "help" email address- I called them and spoke with an obnoxiously superior supervisor who argued and talked over the top of me repeatedly. I do not recommend Healthy Paws insurance at all- horrible company

I've only had Healthy Paws insurance for about a year, and the smaller claims have been addressed timely and always politely. I had my first major claim last week in connection with an emergency with my pup, and Healthy Paws promptly (within 2 days of the claim) analyzed the claim and stepped up to its 80% of coverage! Thank you! This allows me to take care of my babies as best as I can and then better!

Our dog had to have emergency surgery to remove a foreign object from his small intestines. He was so sick, and we didn't know he had eaten anything until after we took him to the vet and they performed x-rays. It was very scary hearing the risks from the vet, and then seeing the vet's estimate of costs didn't make it any better. We obviously love our pup, so we did the surgery. I hope no one ever has to go through this type of scary procedure with their dog. But if they do, I hope they have Healthy Paws. I submitted four hospital bills and they were all processed within 24 hours. Then our dog needed follow-up care after some post-surgery complications, and Healthy Paws processed those in less than 24 hours, no questions asked. A Healthy Paws rep even reached out to us to check on the status of our pup. There is just so much comfort we now have knowing that Healthy Paws cares and that we don't need to stress over potential medical expenses. Whenever I run into any other dog owner, I recommend Healthy Paws. We couldn't be any happier and we're so appreciative for Healthy Paws helping us through this situation.