Healthy Paws | Pet Insurance Review

Our puppy had an accident while being boarded, he was so excited to see his buddies playing while he was in his kennel so he decided to try to bite his way out of the kennel. He came out with a very bad broken tooth and the root exposed. The Vet diagnosed his tooth to be broken all the way down past the gum line and gave us several options from removing the tooth to having a root canal and crown. We went with the root canal and crown option which ended up being close to $2700. Since it was an accident Healthy Paws covered the majority of the expenses and we were able to get a refund of 90% of the total amount. My wife and I are so glad we chose Healthy Paws, they were super helpful with the claim process, they even check in with us a week later to check on our puppy's health. I would recommend Healthy Paws to anyone.

My one year old lab mix had to have surgery for a luxated patella, which cost a couple thousand dollars. Healthy Paws processed my claim in an afternoon and I received the reimbursement check a few days later! When my vet initially treated her for it he said surgery would be the best option but he cautioned me about the cost. I was totally confident that Healthy Paws would cover it because thaey had been so good with all my other much smaller claims. It alleviated the stress for me when I knew I could do what was best for my dog because I had Healthy Paws insurance. They even followed up with an email to see how she is recovering. I am really impressed with this company. Much better than human insurance!

We've had several claims in the short 2 years we've had our dog. Healthy Paws is very efficient. Most recently all I had to do was take a picture of the vet receipt in their app and they processed it the same day. We received our reimbursement a 7 days later.

I have had Healthy Paws since 2013 and this is the first time I had to make a claim through them. My dog blew out her ACL and we decided with the vet to have surgery. There were three invoices, one for pre-op, one for the surgery, and one for a night of observation. Since I had never supplied medical records before I thought it might take a month or two before the invoices were covered. But I was wrong. They were paid within two weeks. I even receive a personal email asking how my dog was feeling. That's not just good customer service, it's a real human touch.

My husband and I want to thank you the Healthy Paws team for the hard work and professionalism. We were pleasantly surprised at how quickly our claim was processed and how easy it was to submit through the app. It was also so nice to receive the emails updates about our claim to make sure we stayed informed. We are so glad we chose Healthy Paws... It's wonderful to not have one more thing to worry about when dealing with a sick puppy. Please pass our gratitude along to the rest of the Healthy Paws team- keep up the good work!