Healthy Paws | Pet Insurance Review

Healthy Paws has been amazing. We have submitted numerous claims this past year for our puppy Higgins who is now 1 year old - poor guy has had some back luck this past year. Thank goodness we got insurance!! The most recent claim was a big one - Higgins ate part of a toy and the squeaker part got lodged in his bowel. Immediate surgery was needed to remove the squeaker, then he spent 5 days in the doggy ICU, then loads of meds once he got home. All covered! Reasons why I love HP:1. Their website for submitting claims is extremely easy to use (just attach the pdf of the invoice and that's it - literally). 2. The response time for claims is very quick: we usually receive a response withing 48 hours, sometimes even quicker. We have never been asked to confirm additional information or had to contest anything. 3. The checks come in the mail within a few days of the claim being processed. 4. The entire process could not be easier. AND, the HP team sends nice emails checking on Higgins! We love Healthy Paws!!

After a lot of research, I found Healthy Paws. Unlike almost every other pet insurance company out there, they offer unlimited annual coverage. Charlee became very ill a few weeks ago and needed hospitalization to stabilize her condition, and then a series of tests to identify what the problem was. It was a very upsetting time, and would have been very difficult financially, had I not insured her. Healthy Paws made the claims process so seamless, and the check was in the mail within a week. I can't recommend them highly enough.

Healthy paws has helped me get back both my claims within 3-4 days. The check was at my door step a week within submitting the claim. I had a concern once and was able to speak to an actual representative within a minute or so. Couldn't ask more from an insurance company.

We are so pleased with our decision to use Healthy Paws as our pet insurance. We were uninsured with our last dog and emptied our savings account in an unsuccessful attempt to save her. We adopted Tucker our new dog in July 2013 and knew we needed to get him insured immediately to avoid this situation again. After reviewing many different plans we chose Healthy Paws based on their excellent reviews. Tucker had a few small claims over the past several years for skin and eye infections and Healthy Paws was always quick to respond with any questions we had and quick to reimburse us. This year Tucker was diagnosed with a cruciate ligament tear in his right knee. We were able to choose our own vet and schedule his surgery without worrying about the cost of his care. The process for submitting a claim is extremely simple because it only requires a picture of the invoice submitted through the Healthy Paws phone app. The total for the surgery was $4571 and we received a reimbursement check for $4104 within 8 days of submitting it (we chose the 90% coverage plan). We are so happy with our coverage and would highly recommend Healthy Paws pet insurance to anyone with a pet.

First off their monthly premium was very competitive and amongst the cheapest, even though they offered me 90% back on all claims whereas most others were lower around 80%. I have been forced to make two claims in quick succession with Healthy Paws. The first was a bill for almost $2000 from surgery which they processed in under a week with no issues. I have a rescue dog so missed some paperwork. Healthy Paws were able to quickly track down themselves to help expedite process. Using the app makes it so easy to make a claim - no forms to fill in at all!! You simply send pics from your phone of the invoice and vet report and they process! Both claims i received exactly the right amount i was expecting. no quibbles. Fast, efficient, easy to deal with and so far good customer service. V impressed.