5
out of 5
POSTED: | BY: MAB
So far so good - but they are insurance after all
We got the insurance for our mix breed (rescue) as soon as we decided that we were going to adopt him. He had sustained a pretty bad injury when he was a puppy and were told that he was healing well. That was not the case and he needed surgery, Healthy Paws did not cover it as it was pre-existing. They also told us that any future problems that would be tied to that surgery would not be covered. That is why we asked our surgeon to do a full evaluation once he had fully recovered to have medical records showing that he was fully recovered to not have Healthy Paws claim that it was pre-existing. Since then we had some ER visits due to explosive diarrhea, a torn ACL and more. They always covered everything. They are an insurance after all, a responsible one, but if there is a chance it was pre-existing they will push for that. You can't really blame them. Just make sure you don't forget that while they are here to help they also will make sure that things outside of their coverage do not get covered.