Healthy Paws | Pet Insurance Review

I rarely write reviews, but I feel compelled to do so regarding Healthy Paws Pet Insurance ("HP"). They truly are the gold standard of pet insurance. Why do I think HP is outstanding? Because of their excellent medical coverage and customer service. There is always a helpful HP representative who promptly and competently answers any questions. The processing of a claim couldn't be easier. And when I have filed a claim I promptly hear back from HP confirming receipt of the claim and its status. I received in days, not weeks, 90% reimbursement of medical costs incurred, which is excellent coverage. The quick reimbursement is especially impressive and appreciated as my dog'ssurgery for a severe tibia fracture was approximately $6000. HP was also so thoughtful in sending kind inquiries and wishes regarding my dog's recovery. I highly recommend Healthy Paws for pet insurance. They are simply the best!

Healthy Paws is excellent. I can't say enough good things about them. The claim submission process couldn't be easier and they reimburse you quickly. The customer service department is very good should you ever need them. I never thought I would need insurance when I got my new puppy but thank God I did.I highly recommend them, I give them 10 stars!!!!

My dog Bailey had dental issues. I submitted my first claim and went out of town. When I received a request for her records from my vet I explained that I was out of town. I got an email right back saying Healthy Paws would follow up with my vet to get the records. Within a few days I had my claim resolved an a check on the way. Then today I got an email asking how she was. I am so happy I did get insurance and that I went with Healthy Paws. Their personal service is outstanding!

Healthy Paws has truly been a lifesaver. Their coverage is so straightforward (no exclusions) and they have paid 90% of all our dogs bills. Our dog got a stick in his esophagus and then aspirated his vomit and almost died of pneumonia. We were able to get him all the care he needed without worrying about the expense. I just snapped pictures of the bills with the Healthy Paws app and we had our checks within 3 days. It couldn't be easier. This insurance is the best money you could spend for your pet!

A few weeks back our beloved dog Robot developed a bad cough that eventually devolved into lethargy, loss of appetite, etc., to the point where Robot had to be rushed to the emergency vet. There he was diagnosed with a severe bronchial infection that turned out to be bacterial pneumonia. The illness was severe enough to require an extended hospital stay, plus numerous tests and antibiotics, etc. etc. The bill was very big—bigger than our family would have comfortably been able to afford. Luckily we had the peace of mind of a Healthy Paws insurance policy, making the cost of the hospitalization and multiple procedures of little concern. As a result, Robot was able to receive the world-class medical treatment needed to save his life. I am more than happy to say that he is now happily curled up in a ball next to my feet, on his way to a full recovery. Working with Healthy Paws was completely seamless. We had a reimbursement check in our mailbox within just a few days (before our credit card bill even became due.) They even followed-up with a personal message to make sure Robot was ok. I am forever grateful to them for their assistance in what was a very scary time in our lives. They are the best insurance company—animal, human, car, home or otherwise—I have ever worked with.