Healthy Paws | Pet Insurance Review

Our 18mo old Newfoundland pup had a TPLO surgery to repair a torn cruciate ligament in her knee. Big dog = big bill. Thankfully, we found Healthy Paws. We spent the time researching the pet insurance out there & Healthy Paws was by far THE BEST when it came to cost & coverage. They not only covered our pup's pre-op care & surgery but also her rehab, meds & other long-term supplemental treatments. They was very little that wasn't covered & it was reasonable & fair. Healthy Paws' customer service is off the charts. You are treated with kindness & courtesy. It feels as if they are providing care for their own pups. That makes such a difference. They are very responsive to e-mail or calls. The claims process is simple & quick. Just upload the invoice & have your vet fax medical records. That's it! Claims are processed immediately, along with e-mail verification & status updates. Reimbursement is received within a couple weeks. I found a couple invoices that needed a minor correction on reimbursement & this was handled immediately. Highly recommend this insurance. We'll be staying with Healthy Paws for all our future needs.

Flower, a female greyhound, dislocated a leg joint, a major injury, requiring major surgery. A 3 1/2 inch plate was secured with seven screws over the dislocation. Six monthslater, the implants had to be removed via a second major surgery. Flower's insurance policy, based on her age, carried a $500 deductible with 70% reimbursement of eligible coverage. So far, with 4-6 weeks of rehab ahead, Healthy Paws has issued checks for about $7,900 of the total out-of-pocket surgery fees of about $12,400. The most recent claim was paid the same day I filed it. Since the onset of this injury, Healthy Paws has never questioned any of the claims submitted. Payment has always been prompt. I am extremely pleased with this organization.

We signed up with Healthy Paws when our dog was a puppy and 5 years later (last summer) he needed major TPLO knee surgery on his right knee. Health Paws paid for almost the entire surgery/meds. More than human health insurance would pay! They were so easy to work with, reviewing the estimate and approving the payments very quickly. This year our dog needed the same surgery on his other leg and the process was just as easy. Both times Healthy Paws staff checked-in to see how recovery was going. They are very thoughtful and truly care. Recovery for this surgery takes 3-6 months and it's been very stressful seeing our pup in pain. Knowing we have the best pet insurance coverage has taken a lot of stress out of the process.

Healthy Paws insurance provides the ability for a pet owner to concentrate on their pet's medical situation without stress relating to the vet bills. We were able to review our insurance prior to a our pet's surgery with a Healthy Paws staff person....she was so knowledgeable, pleasant and an excellent representative. Claims are easy to submit, and quickly responded to by Healthy Paws. We would never go without Healthy Paws and always recommend to our friends.

Five years ago, I spent a great deal of time investigating pet health care insurance companies. Today, I am glad I did. Without a doubt, Healthy Paws is the best investment I have made for my pet family. Their coverage is the best and most inclusive. They reimburse claims quickly and more importantly, their customer service is the best. My Frenchie had major surgery a little over a week ago. I submitted the bill to Healthy Paws on a Friday, I had my reimbursement check within 6 days. I wish I had health care coverage as good as Healthy Paws provides Winston. They have taken one worry away from me...and that means more than you can know.