Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,527

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,527

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Bethany

Best Customer Service

Healthy paws has helped me get back both my claims within 3-4 days. The check was at my door step a week within submitting the claim. I had a concern once and was able to speak to an actual representative within a minute or so. Couldn't ask more from an insurance company.
5

out of 5

POSTED: | BY: Kim T.

Excellent Pet Insurance Plan

We are so pleased with our decision to use Healthy Paws as our pet insurance. We were uninsured with our last dog and emptied our savings account in an unsuccessful attempt to save her. We adopted Tucker our new dog in July 2013 and knew we needed to get him insured immediately to avoid this situation again. After reviewing many different plans we chose Healthy Paws based on their excellent reviews. Tucker had a few small claims over the past several years for skin and eye infections and Healthy Paws was always quick to respond with any questions we had and quick to reimburse us. This year Tucker was diagnosed with a cruciate ligament tear in his right knee. We were able to choose our own vet and schedule his surgery without worrying about the cost of his care. The process for submitting a claim is extremely simple because it only requires a picture of the invoice submitted through the Healthy Paws phone app. The total for the surgery was $4571 and we received a reimbursement check for $4104 within 8 days of submitting it (we chose the 90% coverage plan). We are so happy with our coverage and would highly recommend Healthy Paws pet insurance to anyone with a pet.
5

out of 5

POSTED: | BY: Josh

Highly Recommend Healthy Paws

First off their monthly premium was very competitive and amongst the cheapest, even though they offered me 90% back on all claims whereas most others were lower around 80%. I have been forced to make two claims in quick succession with Healthy Paws. The first was a bill for almost $2000 from surgery which they processed in under a week with no issues. I have a rescue dog so missed some paperwork. Healthy Paws were able to quickly track down themselves to help expedite process. Using the app makes it so easy to make a claim - no forms to fill in at all!! You simply send pics from your phone of the invoice and vet report and they process! Both claims i received exactly the right amount i was expecting. no quibbles. Fast, efficient, easy to deal with and so far good customer service. V impressed.
5

out of 5

POSTED: | BY: Cassandra Smith

Best Insurance, worth every penny

Healthy Paws has been the only pet insurance we have ever used and the only insurance we will ever have. They are wonderful, very friendly customer service. Fast responses, and very fast return of money back after deductibles!
5

out of 5

POSTED: | BY: Daintry Todd

Awesome!

Great service, nice people, very fast reimbursement for first claim!! Impressive! Wish people health insurance was this simple, easy & efficient!!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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