5
out of 5
POSTED: | BY: Bethany F
Amazing customer care! Highly recommend!
I cannot say enough great things about Healthy Paws. My Frenchie Pork Chop was throwing up all night and my regular vet did not have any openings on a Saturday. I had to take him to an emergency facility where they found an intestinal blockage and he needed surgery right away. Before agreeing to any payment with the facility, I called Healthy Paws to make sure the items the vet was quoting me were in fact covered under my plan. Healthy Paws was able to reassure me that my claim would be covered so that I could proceed with Pork Chop's care quickly. I am happy to say that he is now on the mend, and I submitted my claim to Healthy Paws and within hours I was notified that everything was approved. Healthy Paws went above and beyond in making sure my baby was well taken care of. They even sent a follow-up email to make sure he's feeling back to himself!