Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,159

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Steve Cox

Customer for Life

I've been a customer of Healthy Paws Pet Insurance & Foundation for over five years for my growing family of animals. During that time, I'd (fortunately) never encountered any situation where the support of Healthy Paws was needed. A few weeks ago, one of my cats became very ill, very quickly, and upon arriving at the emergency veterinarian, I learned that he needed surgery to treat an intestinal blockage caused by the sudden onset of a condition called intussusception. After two surgeries and five days in the ICU, I was blessed to get my little guy back home, safe and sound, and he is currently fantastic and back to normal, making a full recovery. I was prepared to spend whatever money necessary out of my own pocket to ensure that my little guy received the best care he possibly could, not knowing whether Healthy Paws would honor the claims I would submit. This thinking was influenced by stories I've read about other pet insurance carriers, as well as personal experiences with human health insurance carriers. I ended up spending north of $15k on his care, which I would do again in a heartbeat. Healthy Paws honored ALL of my claims, reimbursed the maximum to which I was entitled under my particular coverage, and did this within a few days of my submission of these claims. The direct deposits cleared within 24 hours of the claims being processed. Each claim was incredibly clear about what would, and would not, be reimbursed, and there were no surprises whatsoever. When speaking on the phone with Healthy Paws representatives to answer questions I had, the team was incredibly kind, compassionate, responsive, and helpful. I am so thankful for the support of the team at Healthy Paws Pet Insurance & Foundation during this time and the peace of mind they've given me, and the support they've provided to ensure that my animals can receive the best care possible when it is needed. I will be a customer for life.
5

out of 5

POSTED: | BY: Janice E Palermo

Healthy Paws Pet Insurance is the best ever!

This is the second time we've had to rely on Health Paws Pet Insurance for surgeries for our Bodie. The 1st experience involved patella luxating surgery and the 2nd experience was complete ACL tear surgery. I don't know what we would have done had we not had Healthy Paws Insurance. The claims process was simple/easy to understand and reimbursement was so fast!
5

out of 5

VETERINARIAN: SouthCoastal Animal Health/Dr. Townsend

POSTED: | BY: janice palermo

Healthy Paws - Best Insurance Ever!

This is the second time we've had to rely on Health Paws Pet Insurance for surgeries for our Bodie. The 1st experience involved patella luxating surgery and the 2nd experience was complete ACL tear surgery. I don't know what we would have done had we not had Healthy Paws Insurance. The claims process was simple/easy to understand and reimbursement was so fast!
5

out of 5

POSTED: | BY: Customer

5/5 Healthy Paws

Healthy Paws made it possible to save my dog's life after emergency surgery last week. They were simple to use, they processed my claim quickly, and even reached out to check on my pup after surgery! Can't recommend enough.
1

out of 5

POSTED: | BY: Ro Hakim

Healthy paws insurance rip off

Healthy paws insurance is a marketing goliath that pays for their reviews we have been fighting a claim for $86 for the past 8 months and they keep denying it after we've sent them all the paperwork they requested and they said that they would approve it but every time we hang up the phone they deny it. It's almost like a elementary school student is playing a game with us approving the claim and in the second weighing up they disapprove it. I've given them over $3000 and I've been fully taken advantage of over the past few years. Health insurance is a scam for pets don't waste your time or money put your money in a savings for them every month that you would for health insurance.

POSTED: | BY: The Healthy Paws Team

Ro- We apologize for any frustration during the processing of your claim. As per the policy, we do require records for all enrolled pets to process claims. We appreciate your efforts to provide those records. Unfortunately, we were still missing the detailed examination notes from your pet's visits. Our customer care team has reached out to your veterinarian on your behalf. Based on the information gathered, our team was able to process your claim. You should receive your Explanation of Benefits in the next 24 hours. Regarding our volume of positive reviews, our pet parents are passionate about their pets and care, just like you. Give your baby a hug from us.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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