Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,528

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,528

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Diane Maikui

Wow, best customer service

Healthy Paws saved me from having to make a difficult decision on my pet, Dominic. He has arthritis in his right rear hip so he needed x-rays for that and then medicine that cost $90 per month, when I sent in the invoices, via on-line, they paid, no questions asked with a week. Recently he seemed to be getting worse and was always falling down and couldn't walk on his front right. We had to go to a neuro specialist and he diagnosed a herniated disc in his neck, which required major surgery. It would have cost me $5,700, but with the insurance reimbursement I paid 1030. Healthy Paws was and is always very sympathetic to me when I call about my boy. They treat me like family and totally understand about people wanting to take care of their pets, who call upset and worried. They don't ask questions, this last big bill was process and checks received with a week. Now that's customer service. I would highly recommend Healthy Paws insurance anyone with a beloved pet. Thank you Healthy Paws!!!
5

out of 5

POSTED: | BY: Mark Schmalzer

Healthy Paws is a Caring Company

Our Enzo was diagnosed with Pancreatitis and was not eating. We felt very secure in getting him the best care we could and Healthy Paws stood behind us and supported Enzo's care. It is extremely rare today to find an insurance company that cares more about the person or pet having the issue than their corporate profits! Enzo and our family say thank you to Healthy Paws!
5

out of 5

POSTED: | BY: Nick

life- saver

Healthy paws has allowed me to provide care for my dog that I wouldn't be able to on my own. below is an email I sent to healthy paws after I had to get multiple exams and X-rays for my dog. Good afternoon, I am not writing you today with any questions or complaints. This email to you is just to say thank you. Because of this company, I am able to give my dog the care that she deserves, but I could never afford. I never foresaw any of these medical problems she has today, and with every claim I file, I think in the back of my head, will they accept it? Are they going to find a reason to drop me? And every time I get the email saying my claim has been completed, I am reminded of how great you guys are. So again, thank you for your continued support. It means everything to me, my pup, and so many others. I am forever grateful,
5

out of 5

POSTED: | BY: Bryn

Great insurance

My cat Clover became very ill last year. To date, her care has cost around $20,000. Healthy Paws has been great. They have covered 90% of everything except for the cost of the check/up visit, which runs around $150. Her condition will require constant monitoring that runs $500-1K per quarter for the rest of her life and 90% is totally covered. I could never have afforded her care without Healthy paws -- it saved her life.
5

out of 5

POSTED: | BY: Deepak Kumar

Makes bills one less thing to worry about!

Thank you Healthy Paws!!!! Our 1 yr old pup was suffering from some sort of tummy pain (later determined as HGE).. Was not eating well for a couple of days, before starting to throw up blood... We had to rush her into emergency as our regular vet had a power outage. The bill estimate came out to me more than $1.5k. If I did not have HP, I would have struggled to make the payment. We had our dog in emergency care for a day and medication the past week and she has recovered great! I used the Healthy Paws app to submit the claims (super easy!), and within 2 days, all claims were completed. Other than helping me give my pup the best care required, they also sent me a follow up email to ensure she was doing good. This is what customer service should be all about. This is what a customer first company should feel like. Thanks Healthy Paws!!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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