Healthy Paws | Pet Insurance Review

Flower, a female greyhound, dislocated a leg joint, a major injury, requiring major surgery. A 3 1/2 inch plate was secured with seven screws over the dislocation. Six monthslater, the implants had to be removed via a second major surgery. Flower's insurance policy, based on her age, carried a $500 deductible with 70% reimbursement of eligible coverage. So far, with 4-6 weeks of rehab ahead, Healthy Paws has issued checks for about $7,900 of the total out-of-pocket surgery fees of about $12,400. The most recent claim was paid the same day I filed it. Since the onset of this injury, Healthy Paws has never questioned any of the claims submitted. Payment has always been prompt. I am extremely pleased with this organization.

We signed up with Healthy Paws when our dog was a puppy and 5 years later (last summer) he needed major TPLO knee surgery on his right knee. Health Paws paid for almost the entire surgery/meds. More than human health insurance would pay! They were so easy to work with, reviewing the estimate and approving the payments very quickly. This year our dog needed the same surgery on his other leg and the process was just as easy. Both times Healthy Paws staff checked-in to see how recovery was going. They are very thoughtful and truly care. Recovery for this surgery takes 3-6 months and it's been very stressful seeing our pup in pain. Knowing we have the best pet insurance coverage has taken a lot of stress out of the process.

Healthy Paws insurance provides the ability for a pet owner to concentrate on their pet's medical situation without stress relating to the vet bills. We were able to review our insurance prior to a our pet's surgery with a Healthy Paws staff person....she was so knowledgeable, pleasant and an excellent representative. Claims are easy to submit, and quickly responded to by Healthy Paws. We would never go without Healthy Paws and always recommend to our friends.

Five years ago, I spent a great deal of time investigating pet health care insurance companies. Today, I am glad I did. Without a doubt, Healthy Paws is the best investment I have made for my pet family. Their coverage is the best and most inclusive. They reimburse claims quickly and more importantly, their customer service is the best. My Frenchie had major surgery a little over a week ago. I submitted the bill to Healthy Paws on a Friday, I had my reimbursement check within 6 days. I wish I had health care coverage as good as Healthy Paws provides Winston. They have taken one worry away from me...and that means more than you can know.

When we first adopted our puppy, I heavily researched pet insurance companies to ensure I would have the most coverage for my pet, with no exclusions written in the fine print, so that if I ever had to submit a claim, there wouldn't be any surprises. I have to say, we have honestly had a wonderful experience with your the entire Healthy Paws team. They truly have made the claim process incredibly easy for us, especially during such an emotional time in dealing with her accident (you can submit the medical records through the app, they send email alerts to let us know where in the process the claim is, and they let me know we are getting a reimbursement check for the right amount within 5 days of submitting the claim!!! Obviously this can vary but, Inwas shocked that they emailed us and notified us through the app that everything has been taken care of so quickly). I highly recommend Healthy Paws Pet Insurance to anyone who is in the market. They have been a true blessing, and their customer service exceeds the highest rating I can give. I've been left with a feeling that they not only care about their customers, but they all genuinely care about our pup's well being, and I simply cannot thank them enough. Truly stellar customer service, their policy covers everything they claim it does, and they are quick to process everything. While our dog is recovering well, it added an extra level comfort knowing we were in great hands with Healthy Paws as well.