Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,528

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,528

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: LindaAnn

THANK YOU

Peyton is a Field Trial dog. It is amazing what these dogs can and will do. Peyton was diagnosed with medial coronoid process, both elbows. He is 5 years old, and a very competitive dog, but at the same time, he is a wonderful house dog and constant companion for my husband who has Stage 4 lung cancer. Peyton just had both elbowsScoped and cleaned up Monday. Today is Friday and his bill has already been paid by Healthy Paws. Wow!! What a wonderful company. I have talked with several people at Healthy Paws and they are so nice, courteous, and concerned about our pets. I highly recommend Healthy Paws for insurance on your precious fur babies. Sure wish humane insurance was this easy. We have 3 Labradors and 1 Jack Russell insured with Healthy Paws at what we consider very good rates. Give them a try for your pets insurance, you will be treated in an efficient way.
3

out of 5

POSTED: | BY: Whitney Ramsey

Not experiencing the same level of service

My dog Jemma (3 years old) had to have an ACL repair as well as Patella Luxation repair, For every claim I have had to call them and have them process it - I submitted a claim on 5/23 and had to call today and when I called I was told they would send it over for processing. When you submit a claim they say that you will get a confirmation within 48 hours that they have received it. I have filed 3 claims for her surgery and medications - this has not happened one time unless I call them and inquire about the claim. No one has ever checked on her well being or inquired as to how she was doing. We have had the insurance since she was less than a year old and and this is our first claim. I will follow up once reimbursement has been received and I hope that I will be coming back with a positive review.
5

out of 5

POSTED: | BY: William Brock

Iam very happy to have Healthy Paws as my Pet Insu

Iam so grateful to have all 5 of my rescued cats insured with Healthy Paws Pet Insurance. I have had to use the insurance a couple of times and they have been so helpful showing me how easy it is. After the initial set up all I have to do is have my vet submit a bill and all is done. I can also just take a picture of the bill on my smart phone and email it to them. How easy is that? They respond immediately and I receive a check for the vet visit in less than 14 days. I also love that Healthy Paws is a non-profit and the rates are quite reasonable. I shopped around and Healthy Paws was the best insurer and came highly recommended. Thank You Healthy Paws and my 5 beautiful babies Thank You for being there when they are in medical need.
5

out of 5

POSTED: | BY: Jennifer Morris

World Class Service!

I cannot say enough good things about Healthy Paws Pet Insurance! Recently, my 7lb yorkiepoo, Reese, required leg surgery on both of her back legs. As you can imagine, this was a very difficult time. Reese is like a child to me so something this serious and expensive was quite the stressor. Working with Healthy Paws through this whole thing has truly been a pleasure. Anytime I had any questions about billing, policies, etc. they were quick to help- sometimes getting an e-mail response within the hour! These individuals are kind, caring, and compassionate. They truly do care about the well-being of your pet. They have gone out of their way to send me e-mails just to check up on Reese and see how she is doing- you just don't see that kind of customer service anymore and it just tugs at my heartstrings. When Reese had surgery, I submitted her bill the very same day and it was approved just THREE DAYS later! A few short days after that, I received my check for reimbursement in the mail. I'm proud to say that Reese and I will be lifelong customers!
5

out of 5

POSTED: | BY: Carla

They take the stress out of healthcare!

Our 18mo old Newfoundland pup had a TPLO surgery to repair a torn cruciate ligament in her knee. Big dog = big bill. Thankfully, we found Healthy Paws. We spent the time researching the pet insurance out there & Healthy Paws was by far THE BEST when it came to cost & coverage. They not only covered our pup's pre-op care & surgery but also her rehab, meds & other long-term supplemental treatments. They was very little that wasn't covered & it was reasonable & fair. Healthy Paws' customer service is off the charts. You are treated with kindness & courtesy. It feels as if they are providing care for their own pups. That makes such a difference. They are very responsive to e-mail or calls. The claims process is simple & quick. Just upload the invoice & have your vet fax medical records. That's it! Claims are processed immediately, along with e-mail verification & status updates. Reimbursement is received within a couple weeks. I found a couple invoices that needed a minor correction on reimbursement & this was handled immediately. Highly recommend this insurance. We'll be staying with Healthy Paws for all our future needs.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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