Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 7,528

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.9
  • 4.7
  • 4.9
  • Count
  • 35
  • 235
  • 7,528

Updated: June 02, 2024

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susan Bjork

Excellent service

My 5 month old Golden got into something toxic or possible blockage and was rushed in for help. The vet bill was more than I had on hand so I needed to borrow for the balance. I filed my claim the first day and it was approved a couple hours later !!! I had my check from them within 7 days and was able to pay back the loan. They were excellent and I am so happy I chose them. I did review the top 3 companies and was told by my vet and the vet specialist clinic that they had very good results with healthy paws, I took their advice and am happy I did
5

out of 5

POSTED: | BY: DV Henkel-Wallace

Worth it, and at least easy to use

Insurance is one of those things you hope you never use. I did the math and Healthy Paws seemed like the best for me. I haven't had to use it as much for my cat .But it was worth it for my wolfhound! The good thing is that they pay out quickly. In fact I can use the app to submit the claim before I've left the doctor's office and I get the check in a few days, which is way better than my own health insurance. I understood when I did the math that they wouldn't pay for routine stuff (vaccines and the office visits) which makes sense, though it always FEELS irritating when I submit those visits and most of the claim is denied. However when I have had a real problem, they paid out promptly for everything else, which is a relief. My dog just had a 7K visit to the ICU which I put on my credit card -- the insurance payment showed up before the CC bill did.
5

out of 5

POSTED: | BY: Nina Savelle-Rocklin

Healthy Paw is the BEST

I wish all insurance companies (ie those for humans) were as responsive as Healthy Paws. My family adopted a rambunctious Great Dane who's deaf and partially sighted, and he's gotten into some mischief. He swallowed two small stuffed animals whole (yes, whole) and swallowed some medicine that he dug out of my purse. He also had ripped his paw pad. That translates to three trips to the emergency vet in the last five months, and therefore three claims submitted to Healthy Paws insurance. In each case, the claim was processed within a couple of days and we had a check within the week. Wow! My husband said, "Zane has better insurance than we do." Not only that, they followed up in an email asking how our dog was doing! If you're looking for a reliable pet insurance company that is responsive, pays quickly, and has truly nice customer service, then Healthy Paws is for you. I'm so happy that I decided on Healthy Paws when I bought insurance for our dog.
5

out of 5

POSTED: | BY: Gina

Excellent choice

I have been extremely happy with Healthy Paws insurance. Very easy to submit claims using the App or signing in on website. Each claim I submitted was processed smoothly and quickly.
5

out of 5

POSTED: | BY: Kaila

Fast and reliable!!

My cat was hit by a car and I had just gotten Healthy Paws about 3 months prior. When I had to submit my claim for the surgery it was easy! I used the app took a picture of the invoice, and asked my vet to send the medical records and my claim was processed the next day. They sent me an email letting me know how much I would be reimbursed and then the check was in my mail box in 4 days. They're super simple and no hassle! Can't thank them enough I will be a lifelong member.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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