Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,021

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Shirley Rau

BEWARE—Total Rip Off

We’ve had HP for 7 years…never filed a claim. We filed a claim recently for allergy treatment. Rejected initially as a “wellness visit”. Revisited after I complained. One week later premium increased from 250 to 550 a month.
1 comments

POSTED: | BY: Healthy Paws Customer Service

Shirley - We truly appreciate you being part of the Healthy Paws family for over 7 years. We're glad that out team was able to correct the error and process your claim. Annual reprices are scheduled once a year on the policy's anniversary date for all policyholders and insurance regulations require that we send out a notice to our clients whenever there is a plan change. It was coincidence that you received the plan update email after your claim was processed. We understand your concern and would be happy to review your account and discuss your pending premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase.

5

out of 5

POSTED: | BY: Me

Expressing Appreciation for Healthy…

Expressing Appreciation for Healthy Paws' Support for My Service Dog. I am writing to extend my profound appreciation for the remarkable support your team at Healthy Paws has consistently offered. I am particularly grateful for the attention and care that my service dog, has received. My companion and service dog is not just a well-trained working dog, but also my closest companion. He serves as my eyes, providing essential support given my limited vision, and greatly aids me in managing my other disabilities. However, lately, my best friend and service dog has been under the weather and is currently under medical attention. Notably, his medical condition has attracted a collaborative response from veterinary specialists spanning Washington, Oregon, and even as far as the UC Davis Veterinary Teaching Medical Center in California. All of them are working tirelessly to aid his recovery, and we are hopeful for positive results. In all of our interactions with these professionals, Healthy Paws Insurance has been prominently listed on service dog companion intake forms. Often, I am asked about the quality of service provided by Healthy Paws. My answer remains constant and resoundingly positive: aligning with Healthy Paws has been one of the best decisions I've ever made. The exceptional care and support my best companion service dog and I have received from Healthy Paws have made a significant difference in our lives. Therefore, I take this opportunity to express my deepest gratitude for your services. It is comforting to know that as we navigate this difficult time, we can rely on the unwavering support from the Healthy Paws family. Thank you once again for your extraordinary commitment to my dogs health and wellbeing.
5

out of 5

POSTED: | BY: Katie Olson

Healthy Paws Pet Insurance is the…

Healthy Paws Pet Insurance is the best!! My dog recently had a very rare diagnosis, which required extensive testing to identify. Healthy Paws was very responsive and willing to work with my veterinarian as we worked through this problem. I am happy to report that Ghillie is now receiving the medication he needs, and is doing great!
5

out of 5

POSTED: | BY: Katie Olson

Healthy Paws Cannot Be Beat!

I LOVE Healthy Paws! Ghillie is the second dog we have insured through Healthy Paws, and we could not be happier. I strongly advise everyone to have the peace of mind they will have that they will always be able to afford the care their dog needs. Healthy Paws is straight forward and honorable. They have no hidden surprises or holes in your coverage. They respond immediately, and they are always fair.
5

out of 5

POSTED: | BY: Mark Yamashita

Easy to use, fast processing times

I have had multiple unfortunate issues with my Standard Poodle regarding embedded fox tails. This required multiple surgeries and after surgical complications. It also eventually required a trip to a specialist for a CT Scan of the area. The dollar amount paid out by myself and the insurance company wasn't as high as some reviewers, but for me it is the ease of the process and quick processing time provided by Healthy Paws that I am very satisifed with. The claims process consists of you selecting which dog the claim is for and uploading the invoice. I am very happy that Healthy Paws is always there for me and I will recommend them to everyone.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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