5
out of 5
POSTED: | BY: V. Ray
Excellent customer service
Almost lost my precious Mercy. Overnight she developed life threatening digestive problem. Rushed her to hospital over 50 miles away. Diagnosis was clostridium - dangerous bacterial infection. She received excellent care & is recovering very well. I was so grateful I had insurance with healthy paws to help with expenses & am even more grateful for their simple & straight forward filing process and for their reaching out with care & concern for information on Mercy's recovery.