Healthy Paws | Pet Insurance Review

I can't say enough good things about Healthy Paws, their coverage, and their service. I have had coverage for my dog since 2014, and we have had a few larger claims that would have been a real burden without Healthy Paws. It's nice to have the peace of mind that when something unexpected comes up you don't have to worry as much about the cost, and focus on the well being of your pet. It's a great investment, and they typically process and pay claims in less than a week. Don't think twice about signing up, just do it.

Healthy Paws has taken care of us and our two dogs for several years now. The coverage was exactly what I was looking for, the rates are very fair, it could not be any easier to file a claim (take a picture of your receipt!), checks are mailed quickly, the people are amazingly friendly and helpful.

My dog was recently hit by a car and had almost $5000 in medical bills. Under my plan, I had to pay approximately $1200 out of pocket which made a huge difference and allowed me to focus on my dog's recovery rather than how I was going to pay her medical bills. Whenever I called with questions, I received amazing customer service and everyone I talked to was very patient and nice, even asking how my dog was doing. My monthly payment is so affordable and I feel at ease knowing my dog is protected by the best pet insurance!

We signed up our 9 year old Dalmatian for coverage in case of unexpected illness or injury with a $500 deductible. We have only filed one claim which was partially paid, however the treatment by the vet was excluded from payment because Healthy Paws said it was described in the claim as a consultation which they don't cover. They did apply costs for blood work and medication towards the deductible. And Customer Support did explain how the vet needed to describe the part that was not covered, but could not refer me to a manager, or even identify a manager who could call me back for immediate resolution. To date, we don't have either of the two vet treatment costs applied to the deductible by Healthy Paws. You must train your vet to be careful to describe treatment as treatment and not exam, consultation or recheck. Also of note is that Bubba Beau's insurance cost went up in year two by $13 per month- so over $100 per year. We hope this doesn't happen every year. It is a helpless feeling to not be able to get decent insurance coverage for our beloved family member.

Our pup Luna ate a sewing needle, and it was a disaster. We had to take her in for emergency surgery and we didnt know what to expect. It was probably on of the most stressful situations we had to deal with. The final bill was about $3k, but healthy paws was there to help us out.. They made it so easy. I sent the documents and they were reviewed within a couple days. The check was sent immediately. They even followed up to see how Luna was doing. I highly recommend Healthy Paws for their speedy and excellent customer service. They made a stressful situation much more manageable