Healthy Paws | Pet Insurance Review

I couldn't be happier with this company and I recommend them to any and EVERYONE getting a new pet. Not having pet insurance simply isn't responsible when it's as cheap as Healthy Paws is. I'll never have to make a financial decision about the health of my pets ever again. On top of that, the claims service is ridiculous (never taken more than a week to get reimbursed) and their customer service is outstanding. They havent denied me for anything (and one of my dogs has had quite a few claims).

I am so impressed by this company. They turn around the payments within days.. Once you hit the $250 deductible, they cover 90%. Just not for the exams, but that is clearly stated in my policy. My vet submits the claims and I am reimbursed within a few days. If I ever have questions, a friendly person answers the phone without a litany of "press 1 for this, or 2 for that". It eases my mind to have pet insurance and although I hate to have situations where I have to use it, it is one less stressor when my pup is hurt or sick. Healthy Paws is GREAT.

I am so impressed with the level of service and care that is provided by Healthy Paws. Recently, my furbaby was bitten by another dog - the vet bill was close to $700. All i had to do was snap a picture and upload the paperwork via the app and next thing I know I am getting an email telling me what is covered! Its so fast and easy. But what really impressed me was the personal touch of following up on the recovery of my little guy Rocco! An email goes a long way!

When my retriever collided with another dog during a retrieve and broke both upper and lower canine teeth in addition to laceration of his upper lip, I was able to immediately focus on the best care options for him instead of what funds I had in my budget for emergency. My husbands response when I informed him of the incident was not a concern about our financial situation, but a sigh of relief that we have insurance. Healthy Paws customer care line verified my coverage when I called and a real person wished us well. My claim was promptly processed and although I could see each step on the app, I also received emails as it was processed. I was so impressed when I received an email after the claim was completed to inquire how my dog was recovering!

After extensive research, we selected Healthy Paws pet insurance in June for our two new Goldendoodle puppies. In early July, our 18 week old, Ziggy, swallowed a rock from our backyard which required major surgery to remove. He was in intensive care for three days. Needless to say, this was a very traumatic and expensive experience for all of us. We feel so happy that we chose Healthy Paws. They processed our claim and mailed our check within days after the vet paperwork was submitted. The process was simple - all online. The customer service staff at Healthy Paws is awesome! I received an email at the end of July inquiring about Ziggy's recovery. I didn't expect that - an insurance company that actually cares - WOW!!! I am happy to report that Ziggy has fully recovered and is back to his curious, feisty self. I would highly recommend Healthy Paws to any pet owner.