Healthy Paws | Pet Insurance Review

I've been very skeptical about pet insurance, having heard about some experiences with other companies that refused to cover pets after being a member for years or refusing to cover major surgeries/illnesses etc. After enough surprise vet expenses over the years, I decided to give this a try. I only signed up for Healthy Paws a few months ago, but I have had a positive experience so far. --First of all, it was easy to sign up. Painless. --Healthy Paws is completely up front with what they do and do not cover. --They process claims quickly, which is more than I can say for any human health insurance that I've had. --Submitting claims is EASY through their app (take a picture of vet's invoice - DONE!). --I have boxers, which are unfortunately prone to cancer. The vet recently diagnosed a mast cell tumor, and we had to schedule a sudden expensive surgery. Based on experiences with human health insurance, I was expecting to have to fight them about justifying the expense or spend a lot of time haggling on the phone or submitting paperwork. BUT Healthy Paws gave me absolutely no trouble about covering the procedure exactly as they had promised. It meant that I could focus on actually taking care of my pup rather than stressing about the cost.

I have a German Shepherd who is now about a year and four months old. Over the course of her lifespan, she has required three surgeries in short order. After the first one out of pocket, I learned my lesson and picked up insurance through Healthy Paws. The next two surgeries were covered and processing the claims was really easy, just had to use their mobile app to send them the invoice and the claim was processed in a couple days and the check came two days later. They covered both her stomach surgery and her elbow displaysia. The coverage has been fantastic. The price is reasonable and it's way better to have it and not need it than the alternative. Would definitely recommend.

I have had pet insurance from several different companies in the past. Healthy Paws is, by far, the best one I have been fortunate enough to find. I have my three pets insured with Healthy Paws. Their policies fit individual needs, and have such better reimbursement than other companies. It is easy to submit a claim online. The customer is kept informed of claim status and the claims are paid promptly. Any interaction I have had by telephone with representatives at Healthy Paws has been very positive. The staff is caring, knowledgeable, and understanding. I intend to be a Health Paws customer for a long time...

I just ordered insurance for my Border Collie puppy through Healthy Paws. After I purchased the insurance, I received an email confirmation that also stated that they charged my credit card a $25.00 setup fee. Even though this fee is small, the fee was not disclosed on their website and it seems dishonest to me for them to assess a charge without telling you about it up front. I purchased insurance through this company because of their high ratings but this is not a good way to start out a business relationship by adding hidden costs to the policy. Consequently, I am giving them a 2 rating for dishonesty. I may raise their rating later if I have a claim and they perform well.

Our 12+ year old lab had a growth on his eyelid causing him extreme discomfort. His pre-op testing and surgery were all covered under our plan (90%) and the claim was processed the same day I submitted it. I had the check within a week of the surgery. In the 5+ years we've had Healthy Paws insurance, we have filed many claims for diagnostics, medicine etc. and all have been handled quickly and efficiently. The few times I've had to call for some clarification, I have always had a pleasant experience with the claims team. We highly recommend Healthy Paws insurance.