Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,012

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Aimee F.

Peace of Mind

Our sweet dog, Kevin needed knee replacement surgery. It was a pretty expensive procedure and yet something he needed to prevent arthritis later in life. Not only did Healthy Paws reimburse us for exactly the amount we expected, they did so very fast and also sent a follow up email to check on Kevin's healing. It was a very kind gesture. We are very glad we chose Healthy Paws for our pets protection.Thank you!!!
5

out of 5

POSTED: | BY: Whitney

Amazing customer service

I have had to process two claims back to back for my 1.5 year old dog. I never had any issues with reimbursement for either claim. My first claim was $2500 and I expected after having to fight for reimbursement with a different company on my previous dog that I would get the run around. However, I am happy to say that didn't happen at all. I sent a picture of my invoice and within 48 hours got the email that my claim was processed and the check was in the mail. This company is amazing and I highly recommend to anyone looking to insure their pet.
5

out of 5

POSTED: | BY: Jennifer

Exceptional Customer Service

I've had nothing but fantastic experiences with Healthy Paws—from the mobile app and ease of submitting claims, to being able to connect with a real person about account questions, every interaction has been wonderful. I discovered that my workplace offers a discount as a perk, and Sara H took care of the change immediately and provided me with extremely positive, professional and fast service. I'm loving healthy paws and recommend it to family and friends.
5

out of 5

POSTED: | BY: Stephany

Reliable, fast, exactly what we were looking for

We looked around and chose Healthy Paws based on the highest customer ratings and have not been disappointed. We've had to rush our dog to the vet from small, hair in the eye that tricked us into thinking it was a tear, to large toxicity issue, the only positive in these moments is knowing I can make the best choice for my dog and that Healthy Paws will uphold their end of the agreement. Their app is simple to use and there have been no tricky non coverage issues, it's very plain and upfront you choose your coverage and they provide exactly that, happily and quickly. I already tell everyone I know with a new pet how great the Healthy Paws product and service are and think it's essential to owning a dog.
1

out of 5

POSTED: | BY: George Chiang

This company is shady! Don't get RIPPED OFF!!!

RIPOFF! I've been paying this policy religiously for two pets for several years. They've made thousands off of me. When one of my pets needed surgery, I had to fork out thousands. The process took a ridiculously long time and I was only reimbursed less than 15% of what I had to spend. So if I had to spend $10,000, I was reimbursed less than $1500. This charge couldn't be included. That charge can't be included! I worked hard for the money I paid to them to make sure my pets were covered. And when a crisis hit, I feel like I was really taken advantage of. Not happy! Stay away unless you want to be taken for a fool!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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