Healthy Paws | Pet Insurance Review

My 3 year old rescued pitty wiped out in the garage and when we brought him into the vet, they discovered he had torn his ACL so they suggested surgery. He's our family so of course we didn't hesitate to get him on the track for the better but the thought of the cost of surgery was a little stressful. I was able to come up with the upfront money to pay for his surgery. I then sent a copy of the invoice into healthy paws. In two weeks they had processed it all and we received the reimbursement check. I honestly was so pleasantly surprised on how quickly it came. They have also been so wonderful with communicating promptly in emails with me. I feel like they are in the best interest of you furry family member and can't say enough great things! I have definitely shared with my clients how much I love this insurance.

When our dog Ike was diagnosed with an inoperable brain tumor, we had little hope for him. However, after learning that Healthy Paws pays for stereotactic radiosurgery which can reduce the tumor size with minimal to no side effects on our dog, we were excited to have some hope for his recovery. All of Ike's lab tests, the procedure, and his prescriptions were covered with no issues and we received reimbursement checks in less than a week. One of those claims was very large and occurred during labor day week, but we still received the same quick service and all of our questions were answered in a very short time.

I was relieved to find an insurance company that had an annual deductible vs. a per condition deductible while offering the same type of plan. This company has been so great to deal with from the initial set up to processing payment in a timely manner. They even followed up with a personalized email checking in to see how our pet was doing post surgery. Our vet did not do this. I feel this company goes the extra distance which makes them one of a kind.

I was relieved to find an insurance company that had an annual deductible vs. a per condition deductible while offering the same type of plan. This company has been so great to deal with from the initial set up to processing payment in a timely manner. They even followed up with a personalized email checking in to see how our pet was doing post surgery. Our vet did not do this. I feel this company goes the extra distance which makes them one of a kind.

If you have a pet, you NEED Healthy Paws pet insurance. I saw my mother struggle with getting any claim covered by her pet insurance (not Healthy Paws) after spending hours completing paperwork and faxing it in. So, when I got 2 dogs of my own, I knew I needed a different, better pet insurance. Healthy Paws has been a life-saver to me and family. Even before I signed, the Healthy Paws (HP) representatives were patient, warm, kind, professional and very knowledgeable. They were never pushy or seeming like they needed to make a sale. After much research, I realized that not only did Healthy Paws' policies beat every other company's out there (no lifetime limit, no premium increase based upon number of claims made or accepted), but I never came across a negative review. In fact, pet owners and companies conducting reviews of all healthy insurance agencies recommended HP without reservation and it was almost always the #1 rated and recommended company. What I also found pretty incredible, was the easy to use mobile app that allows me to manage my dogs' policies, submit and track claims on my phone (by taking a picture), and the quick turn around (claims are reviewed within a few days of submission and checks are received within a week of the claim filing). I feel incredibly blessed to have found this insurance company, as one of my dog's has recently needed extensive medical work up for a GI issue and another needed emergency medical services. Without the insurance, I surely would have either had to take out a loan or forego some recommended tests/procedures/medications. With HP, I literally sleep better at night knowing I can afford to be a good, responsible pet parent, because the coverage is so good, reliable and efficient. I recommend this company on a regular basis to anyone with a pet, even if they have other insurance, because I'm positive HP is the best. I did my homework and am glad HP is as reliable and good as they seemed more than a year after I signed.